Reviews
Napleton Clermont
Everyone was Extremely helpful and kind. From the person who sold the vehicle to the finance manager. Would definitely recommend to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Larry, we love hearing from our customer so thank you for taking the time write this glowing feedback. It is our goal to provide every one of our customers with the kind of customer service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Recent Service Experience
Greg the service manager went above and beyond to help resolve my issue (no thanks to Jeep warranty). He and his team are the reason I will continue servicing my Jeep at this location.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jamie, thank you so much for taking the time to leave this wonderful review. It's great to read that Greg and the rest of our team went above and beyond for you during your experience. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service Manager and team
Service manager Carl is absolutely amazing! He is knowledgeable, attentive to details, and polite. Carl and his team did an outstanding job customizing my JEEP wrangler!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrisia, thank you for reviewing your time spent here at our dealership. Carl is a great part of our staff and he will be excited to read your review. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Amazing service manager!
Service manager Carl is absolutely amazing! He is knowledgeable, attentive to details, and polite. Carl and his team did an outstanding job customizing my JEEP! My sales associate (Micheal B.) Was also great. He was able to get me the exact jeep wrangler that I wanted and kept me informed throughout the customization process (texting me pics as it progressed).
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. We will share your comments with Carl and Michael and we look forward to serving you again in the future! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Polite, courteous, informative staff.
I was at the Clermont dealership for routine service..oil change and tire rotation. The staff was polite, courteous, and informative.
- Customer service 4.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bruce, we appreciate you taking the time to provide us with your positive feedback. We're thrilled to hear that our team provided you with a polite, courteous, and informative service. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Friendliness and attention to my needs. Great service. I was given a free windguard because mine was cracked. Superb service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carlos, thank you so much for taking the time to leave this wonderful review. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Good service.
They are always helpful and mention deals that I am not aware of which has always been a great help for me to save money.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Daniel, we're completely committed to providing helpful service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Service
My service writer was extremely knowledgeable and helpful. He even helped during the checkout service at the cashier. I was in and out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thank you for taking the time to write about your experience at our dealership. It's delightful to know that our team member has been extremely knowledgeable and helpful. Please come see us for any future needs! Thanks again. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Personnel friendly..good deal. Free coffee and big screen tv..dealership is easy to enter and exit with plenty parking space..i recommend this business to everybody!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kathryn, thank you for using our service department and the kind words about our dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Challenger
Jeremy was very helpful and knowledgeable. I appreciate his help. These are words put in so that I get to having twenty words which is absurd to make someone do. If this doesn't work I will just cancel the survey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, we appreciate you giving us this review and 5-star rating. It's a pleasure to hear that Jeremy has been very helpful and knowledgeable during your visit. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team