Reviews
Great buying experience !
Our salesman Hunter Votour made the transaction fun. He went way beyond his duty to locate, pickup and deliver our new Ram 1500 to our home.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandra, thank you so much for your review and 5-star rating! Hunter is wholly devoted to the success of our guests' experiences and we are both lucky and proud to have him on our team. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service
great customer service and I got a loaner because a part was not in stock. The price was extremely fair considering all the work that was done on my car. Quick and excellent service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
great service, clean facilities, and a good movie
Quick service in a timely manner. Clean facilities, comfortable lounge while waiting. You could get coffee. Friendly service from the salesmen and the texts.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Margaret, thank you for using our service department and the kind words about our dealership. We plan to continue giving quick and friendly customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Excellent service
Nick made the process of buying my first car painless! He was very knowledgeable on the Jeep brand and made sure all of our questions were answered. He was very personable and I appreciate all he did to make the car buying experience great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathleen, thank you so much for taking the time to leave this wonderful review. We are so very pleased that Nick could make your visit painless, and we believe that's how dealership experience should be. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Extended Service Hours
I do like the extended hours the service department is open. The 8 pm to 2 am I think should appeal to a lot of working people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, we appreciate you giving us this review and 5-star rating. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Outstanding service
Salesman Joe answered all of our question - he was quick, knowledgeable, friendly and efficient. Glad we purchased through him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Edward, thank you so much for taking the time to leave this wonderful review. It's delightful to hear that you were pleased with the service you received from Joe. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Excellent Service Dept.
My service advisor was very helpful! Made an unfortunate mechanical problem the easiest to deal with. They found my problem, fixed it, and had have me back on the road!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Herbert, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service from the service department
Every time i go to srvice my vehicle I always recieve excellent, knowledgable, and friendly costomer service from all employees that work at the service department
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for writing this five-star review of our service department, Juan. It's great to hear that we are always able to provide you with an excellent, knowledgeable, and friendly customer service during your visits. We look forward to serving you again in the future! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
In a Bind
My car died. They picked me up, worked with us, and we were able to walk away with a new car! The sales staff treated us very well and made sure we drove away with something new. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Maintenance
Great customer service for this visit. Why make me provide at least 20 word feedback? Not very smart at all.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthew, we appreciate you giving us this review. Your comments will be reviewed with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team