Reviews
Visit
Fairness, courtesy, happy to oblidge, convenient, willing to listen, prices could be better on repairs, seem extremely high. I like the buy 1 get 3 free oil changes
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Norb, we appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Napleton dodge
The service writer was attentive and informative.at Napleton dodge thank you very much here in Orlando,florida thank you.i did that many words
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Paulette, thank you for reviewing your time spent here at our dealership. We're thrilled to hear that our team member has been attentive and informative during your experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Amazing service great staff
having a new a Jeep Wranger unlimited with only 601 miles on it and in Ocala when the problem with ignition key column hit was very stressful. Called and spoke with service rep Brian and was aware of jeep not able to turn off. When I got to dealer they greeted me and within a few moments they had my Jeep in the service bay. I was treated very well by Hosea and the entire service Dept. I was back on the road with new parts in around 3 hours. Amazing service from an amazing service team and service Technician. Thanks Guys. Larry Joiner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, thank you so much for taking the time to leave this wonderful review. We're very happy that Hosea and the rest of our team were here to help you and treated you with the customer service we know you deserve. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Durango RT
Joe and Nick very friendly. Got it done easy. No worries. Have used the service dept before also. They are very good (Greg, in particuler).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, thank you for writing this amazing review of our dealership. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Joe, Nick and Greg did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Thank you NCDJ
I didn't feel forced to purchase car services, I was recommended services and then allowed to make my own decisions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vanessa, we sincerely thank you for going out of your way to write this review. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If you have any further needs, please come back to see us. Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
Easy and convenient, close by, nice, professional sales persons. Service center was nice, clean and professional techs. I will definitely buy my next vehicle there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Keith, thank you so much for taking the time to leave this wonderful review. We're elated to hear that we provided you with an easy and convenient service experience. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service
The time I spent waiting on my car to get serviced was less than an hour , and the service advisors were very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Albert, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. We are grateful for choosing us for your automotive needs. Please let us know how we may be able to help next! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service, very helpful
I was greeted right away and had all of my questions answered. I also was given papers to know what work needs to be done every 5k miles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kelsey, we appreciate you taking the time to write this review about our dealership. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great service department. Responsive and thorough
Quick to determine situation. Service writer Gregory took great care in explaining and adding protectant to the seats. Everyone treated me like a VIP. Management is superior.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team
Great Service with Honesty
Service takes a while but worth it to wait. They are Honest, friendly and they give you updates as you wait.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, we appreciate you taking the time to provide us with your positive feedback. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Napleton Clermont Chrysler Jeep Dodge RAM Team