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Groulx automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday Closed Closed
Sunday Closed Closed
New (866) 901-2781 (866) 901-2781
Used (866) 980-8033 (866) 980-8033
Service (866) 980-7062 (866) 980-7062

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Groulx automotive from DealerRater.

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Free oil changes & washing car...awesome

Only two difficulties, getting someone to wait on me when I got there and when I picked up the car. Was appreciative that my oid chanage was FREE but super thrilled that the car was washed inside and out and the chrome on me wheels just sparkle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great staff

Always have a great experience at Groulx! Aiman is still the best salesman I have had dealings with! Great job again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Recent service by Groulx GMC Buick

Both Mike in the body shop and Doug in service were very friendly and personable. The work that they performed was excellent and on schedule with a fast turn around time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best service in town.

Drop my car off at 8:00am and was told it would take 3 hrs to complete. Call me at 11:15 and said it was ready. Could not have been better. Doug the service manager, it the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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THE BEST SERVICE DEPARTMENT!!!

Doug always get the jobe done and done right! He cares about the service you get and takes pride and ownership in the service department. The main reason I have ALL of my service performed at Groulx and by my trucks there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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All around great dealership

Love these guys! Definitely know you are dealing with a family dealership. Can you go to a bigger volume dealer and get a better price - maybe, but it isn't a substitue for the personal experience and feeling like you are family. That is why our last 5 vehicles have come from Groulx and all of our future vehicles will come from them as long as they are around and we are :) !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Better than Great Service

I was treated like a queen. Thank you for the loaner and for the clean car when I picked it up. The service was above what I would have expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great buying process

Very good experience, very professional and didn't play any games. Keep up the good work and continue to move those GM products!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

Jen Harmon, Chris swartwood,and Doug always take care of me and do a good job.I always recommend them when I can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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An appointment time means something here!

I came in for a scheduled oil change. I'm used to the drive-through oil changes that take 15 min, but my car did get taken in at my appointment time, which was great - a lot of places have you make an appointment and then ignore the time and you end up waiting two hours. It took about 40 min, but the waiting area was nice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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