Reviews
Write a reviewFree oil changes & washing car...awesome
Only two difficulties, getting someone to wait on me when I got there and when I picked up the car. Was appreciative that my oid chanage was FREE but super thrilled that the car was washed inside and out and the chrome on me wheels just sparkle.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great staff
Always have a great experience at Groulx! Aiman is still the best salesman I have had dealings with! Great job again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recent service by Groulx GMC Buick
Both Mike in the body shop and Doug in service were very friendly and personable. The work that they performed was excellent and on schedule with a fast turn around time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best service in town.
Drop my car off at 8:00am and was told it would take 3 hrs to complete. Call me at 11:15 and said it was ready. Could not have been better. Doug the service manager, it the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
THE BEST SERVICE DEPARTMENT!!!
Doug always get the jobe done and done right! He cares about the service you get and takes pride and ownership in the service department. The main reason I have ALL of my service performed at Groulx and by my trucks there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All around great dealership
Love these guys! Definitely know you are dealing with a family dealership. Can you go to a bigger volume dealer and get a better price - maybe, but it isn't a substitue for the personal experience and feeling like you are family. That is why our last 5 vehicles have come from Groulx and all of our future vehicles will come from them as long as they are around and we are :) !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Better than Great Service
I was treated like a queen. Thank you for the loaner and for the clean car when I picked it up. The service was above what I would have expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying process
Very good experience, very professional and didn't play any games. Keep up the good work and continue to move those GM products!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
Jen Harmon, Chris swartwood,and Doug always take care of me and do a good job.I always recommend them when I can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
An appointment time means something here!
I came in for a scheduled oil change. I'm used to the drive-through oil changes that take 15 min, but my car did get taken in at my appointment time, which was great - a lot of places have you make an appointment and then ignore the time and you end up waiting two hours. It took about 40 min, but the waiting area was nice.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase