Reviews
This team is capable, careful and very professional.
This team is capable, careful and very professional. They are warm and direct people who treated us with respect and integrity. We received above and beyond what we thought was necessary. I am not easily impressed and they blew me away. So very glad to have done business with RODERICK JONES AND HENDRICK.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Mrs. Faulk! Thank you so much for your review! We are very happy to have provided you with such a positive experience! Have a nice day!
0 customer service
Horrible customer service. Felt like we were rushed through the process and the salesman did nothing to help at all.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Morning Basicguy. Here at Hendrick Toyota in Apex, we take our reviews very seriously so please email me directly at karalynn.kline@hendrickauto.com so we can understand what led to this low star-rating and who was involved. Thank you in advance for your time.
Hendrick@Apex,NC
No really good service especially afternoon. I would not recommend anyone going there better to go Durham.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good Morning James Bond. Here at Hendrick Toyota in Apex, we take our reviews very seriously so please email me directly at karalynn.kline@hendrickauto.com so we can understand what led to this low star-rating. We hope to hear from you very soon.
Upkeep for my Camry.
I was there a long time just to get an oil change and tire rotation.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carlene, we are so pleased you enjoyed your visit to Hendrick Toyota Apex!
Kudos to Kevin
When need of a water pump replacement came calling, Kevin provided every fulfillment option and was fully transparent while helping me manage my family transportation needs for the day. Our Sienna is back to running like a champ. He made the difference this visit and has earned our repeat business.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
We had an exemplary experience with Hendricks with
We had an exemplary experience with Hendricks with simplicity rarely seen these days in car dealerships! Derek Dellafosse was our man and I couldn’t recommend him enough. A Good soul from the big easy who really goes out of his way to make sure you ride off with what you want and feel good doing so. No buyers remorse here! Do yourself a favor and go to Hendricks and regret that you didn’t.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Zachary Tucker, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you so much again for your feedback! We hope you have a great day!
Roderick Jones was fantastic and took great care to help
Roderick Jones was fantastic and took great care to help me find something I love. I would go back to him every time for the dedication he gives to his customers. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hannah M, thanks for your praise and kind comments about Roderick. Have a wonderful day!!
Roderick Jones, was excellent in assisting me and my wife
Roderick Jones, was excellent in assisting me and my wife obtain a vehicle. He was very helpful and patient, taking me and my wife out for a test drive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, Brian! Thank you so much for review! We're glad to hear you enjoyed your visit! Have a good day!
Hendrick Toyota of Apex
Chandler Hays helped us buy our second Corolla Cross. Customer service was excellent, just like last year!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Martha M, we are very happy to have provided you with such a positive experience! We hope to see you soon! Have a great day!
First service to my 2023 Tacoma
I was happily surprised how a large dealership could make the experience such a great experience. Everything was done quickly and I was updated along the way. Everything was great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frankg, we're glad to hear you enjoyed your visit.