Reviews
Great experience
Ouafae was spectacular! She made my whole car shopping experience go so smooth. I wasn't at the dealership for too long. Her customer service was above and beyond and I would highly recommend her. Thank you Ouafae for everything and I will definitely be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Helen Alvarez, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex. If there's anything further we can do for you, we are happy to help!
An Excellent and Positive Trade-In Experience!
I had been visiting this dealer for the last few years to service my Toyota Prius. I inquired to Kelley Blue Book to see what the car was worth, and it linked me to this dealership for a cash offer or a trade-in. It was an opportunity for me to upgrade to larger, more comfortable vehicle, and the staff was friendly and accommodating the second I walked in the door. I received every penny of the KBB estimate for my trade-in value, and Drew Bowman guided me through the entire process, patiently answering my questions and accommodating my schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Don, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service
Bought 4 cars from them total. Always great service and sales. Buying a car, ask for Sarena Williams. She always was fair, professional and got us great prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank YOU Randy for your continued business over the years & for taking the time to post this great review! It's wonderful to hear that we continue to provide you with great customer service & hope you have been enjoying your new 2023 Toyota RAV4 Hybrid!
Xavier Overton great salesman
It was the easiest car buying experience ever. Everyone we encounter was very professional. We had every step of the process was explained. The finance person great and very knowledgable and friendly. thank you to the staff at Hendricks
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank YOU Ellen for your business & this terrific review! We are so happy to hear our team provided such a great experience for you!
Impressed
Very impressed with those we worked with at this dealership. Ryan, our sales contact, was very personable and helped us get a small discount on the used car we purchased. He was caring and compassionate and made us feel we were important. I would give him 10 stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for taking the time to share your wonderful experience & kind words! We are so pleased to hear that Ryan and the rest of our team took such great care of you! Congratulations on your new Highlander & Welcome to our Hendrick Toyota Apex Family!
Love it
Love this dealership, Jeff Thomas made my car buying experience tremendously easy! They were thoughtful of my time and money! Who doesn’t love that! You don’t get that at other dealerships!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sarah Thomas, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex. Thank you so much again for your feedback! We hope you have a great day!
Great dealership experience
Recently had service and purchased a car here. Wonderful staff and spoke with a very nice lady by the name of Shearise she helped me with all my car questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Christina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Toyota Apex.
Great Service
We are looking to buy a new Toyota, and Jeff was very helpful in helping us make a selection. When the time is right we will buy from him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jeff will be here & be ready! Please do not hesitate to reach out to him if you have any questions in the meantime Jess!
Great buying experience
Elijah made the buying experience easy and was very patient with all my questions while walking me through the buying process. I am so pleased with my vehicle and would highly recommend Hendricks Toyota Apex.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy to hear that Elijah provided you with an excellent experience Haley! Congrats on your new ride & Welcome to our Hendrick Toyota Apex Family!
A Painless Car Buying Experience
Process was incredibly straightforward, and Xavier was so helpful and helped me find a vehicle that was perfect for me and my budget. Would definitely recommend going to this dealership for a new car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are so delighted to know that Xavier made your experience here at Hendrick Toyota in Apex a memorable one. It's great to see you found the right RAV4 for your needs! We appreciate your business & kind words - thank you so much!