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AutoNation Chrysler Dodge Jeep Ram Valencia

(1,242 reviews)
Visit AutoNation Chrysler Dodge Jeep Ram Valencia
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 597-1579 (866) 597-1579
Used (866) 926-9258 (866) 926-9258
Service (877) 285-9028 (877) 285-9028

Reviews

(1,242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chrysler Dodge Jeep Ram Valencia from DealerRater.

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Everyone was very helpful.

Everyone was very helpful. Jesse, Jonny and John are the best! Stellar service and very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Monique Reynolds

Great environment, they make you feel like family. Never a hassle to get service. Always great service as well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chrysler Dodge Jeep RAM Valencia. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time! Take care!

AutoNation CDJR Valencia was amazing!

100 percent satisfied customer! Janes & Danny, sakes/financing were a dream to work with! 10/10 recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Chrysler Dodge Jeep RAM Valencia and we hope to be of service again in the future.

joeEnassar@gmail.com

Easy going and straight forward. Tony worked hard to make sure every qualified incentive was made available to me and gave me a very fair price for my trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Seamless experience no hassle.

Seamless experience no hassle. Very accommodating sales people. Great experience overall will be back to buy and sell in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Jerald, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I had a previous bad experience, so I could really

I had a previous bad experience, so I could really appreciate the way I was treated at AutoNation Valencia! From the moment I drove into the driveway, I was greeted by the sales team and my Jeep was cleaned and waiting out front for me! I was treated with respect and didn't have to hear the typical sales pitches...not once! These and many other reasons made this the best auto-buying experience ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

My service advisor Hugo help me out so much!

My service advisor Hugo help me out so much! My oil service was completed in a timely matter. He was extremely helpful and knowledgeable about my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

Brought car in for an oil change.

Brought car in for an oil change. Promised by 11:30. No calls. Walked back to dealership at 12:15. My sevice person did not recognize me! Told me car waa ready. Car was to be washed, but was dirtier then when I brought it in. $110 for an oil change and poor service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our General Manager at (661)877-6276 to discuss what we can do to help.

Ram 2500 Service

This was my second time servicing my truck at this dealer. The staff is nice and responsive, the faculty is very clean with a nice waiting area. The work has always been done within a reasonable time. I forgot the name of my advisor but she was very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, We are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Our experience with Josh was excellent as he went over

Our experience with Josh was excellent as he went over all the function within the Jeep as well as the Jeep application. An asset to the company!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!