Kia Store Rainbow City-Gadsden

4.8
(494 reviews)
Visit Kia Store Rainbow City-Gadsden
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:30am–7:00pm
Tuesday 7:30am–5:30pm 8:30am–7:00pm
Wednesday 7:30am–5:30pm 8:30am–7:00pm
Thursday 7:30am–5:30pm 8:30am–7:00pm
Friday 7:30am–5:30pm 8:30am–6:00pm
Saturday 7:30am–2:00pm 8:30am–6:00pm
Sunday Closed Closed
New (256) 399-4139 (256) 399-4139
Used (256) 399-4087 (256) 399-4087
Service (256) 399-4143 (256) 399-4143

Reviews

4.8
(494 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Kia Store Rainbow City-Gadsden from DealerRater.

Want to share your experience with this dealership?

Write a review
5.0

This has to be the easiest purchase I’ve ever made. Javie...

This has to be the easiest purchase I’ve ever made. Javie went above and beyond to ensure I got the vehicle I wanted at a price I was comfortable with. He even stayed after hours waiting for me to get to the store and show me all the features of my new Telluride!!! Need a vehicle? Don’t waste time with any other salesman or dealership!

5.0

This was a phenomenal purchasing experience. Sent an...

This was a phenomenal purchasing experience. Sent an online inquiry on Thanksgiving Eve and got an almost immediate response from the sales person (Paul Collett) who said he was working from home and could discuss any questions or concerns that evening. I held off until Friday morning and he contacted me an hour before the dealership even opened to see what I needed. Since it was a 2 hour drive for me to visit this dealership I wanted to ensure everything was in order before I left my house. About an hour after the dealership opened Mr. Collett contacted me with my figures and told me to come on out. I arrived approximately 2 hours later and took an amazing test drive in the 2022 Kia K5 GT. Once I was satisfied with the vehicle we did our brief negotiations and we are now the proud owners of this beautiful and surprisingly powerful vehicle. Paul Collett was extremely friendly and ensured I was okay during the entire process. And I worked a bit with Todd Nicholson who was also very personable. Everyone here made the car buying process VERY simple and was done with ease. Keep up the excellent work!!!

5.0

I really had a good sales person. Mr Paul Collett, was...

I really had a good sales person. Mr Paul Collett, was nice he was not a pushy person. I was on the lot before they opened. He was just coming in he stopped and ask me how I was. Ask me if I had talked to anyone. And I said no sir I just have gotten here. He ask me if I knew what I was looking for and I replied I’m not sure. I’m just looking. He said let me go part and I’ll come right back out here with you. He really made me feel welcome to be there. I did decide to go with a Kia because they are a really nice vehicle. He let me drive it and see how it handled. My mother went back with me to pick it up they made sure that both of us didn’t need anything.

Dealer response

Welcome to the KIA family! We are honored to count you among our many happy customers. Paul is awesome and we're so glad he took such good care of you. Thank you so much for your review and we hope you enjoy your new Kia. Please let us know if we can be of assistance should you need a new car again in the future.

5.0

The service writers were awesome and the maintenance for...

The service writers were awesome and the maintenance for my daughter’s vehicle was fast. Great family atmosphere!

Dealer response

We are honored that you chose us to perform the maintenance on your vehicle. Please let us know if we can be of service to you again in the future - we sincerely appreciate your business. Thank you for your review and have a wonderful day!

5.0

The people were very helpful and personable. We had a...

The people were very helpful and personable. We had a great experience at this dealership. Chelsea was great!!

Dealer response

Welcome to the KIA family! We are truly honored that you chose to purchase your vehicle from us - we sincerely appreciate your business. Thank you so much for your review and enjoy your new KIA!

5.0

They were very nice and friendly and Chelsea that worked...

They were very nice and friendly and Chelsea that worked to get me in the vehicle was wonderful at helping me. Thanks

Dealer response

We are so thankful to count you among our many happy customers. And we are so glad to hear that Chelsea took such good care of you - she's awesome, and we are lucky to have her. Please let us know if we can be of service to you again in the future. Thank you so much for your review. Have a wonderful day and and enjoy your new car!

5.0

Absolutely flawless !!! They had me in and out quickly...

Absolutely flawless !!! They had me in and out quickly with no hassle .....very nice folks

Dealer response

Thank you so much for your review, Angie! We sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day!

5.0

I purchased my Tellride and the service was top notch....

I purchased my Tellride and the service was top notch. Quez was experienced and navigated the process flawlessly

Dealer response

Welcome to the KIA family! We are truly honored that you chose us to help you get into your new Telluride, and we are so glad that Quez took such good care of you. Thank you so much for your review, and enjoy your new 'Ride!

5.0

Excellent service and very friendly. They go above and...

Excellent service and very friendly. They go above and beyond to make sure the customer is satisfied

Dealer response

We are pleased to hear that you had such a good experience with our service department - we sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful day!

5.0

I had a great experience. My vehicle was ready on time....

I had a great experience. My vehicle was ready on time. Thank you, Sonquez Williams

Dealer response

We are so happy to hear that you were pleased with the service you received at our dealership - we truly appreciate your business. Please let us know if we can be of service to you again in the future. Thank you for your review and have a wonderful day!