Kia Store Rainbow City-Gadsden

4.8
(491 reviews)
Visit Kia Store Rainbow City-Gadsden
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Service Sales
Monday 7:30am–5:30pm 8:30am–7:00pm
Tuesday 7:30am–5:30pm 8:30am–7:00pm
Wednesday 7:30am–5:30pm 8:30am–7:00pm
Thursday 7:30am–5:30pm 8:30am–7:00pm
Friday 7:30am–5:30pm 8:30am–6:00pm
Saturday 7:30am–2:00pm 8:30am–6:00pm
Sunday Closed Closed
New (256) 399-4139 (256) 399-4139
Used (256) 399-4087 (256) 399-4087
Service (256) 399-4143 (256) 399-4143

Reviews

4.8
(491 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Kia Store Rainbow City-Gadsden from DealerRater.

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4.0

This was the third time coming back to get the repair...

This was the third time coming back to get the repair done correctly. My complaint was no one called when the part arrived. I had to call Kia.

Dealer response

We sincerely apologize for the miscommunication. Please feel free to email us at customercare@mykiastore.com with more details about your experience. Thank you so much for your business, and your review.

5.0

Everything went well. Friendly, quick service, clean...

Everything went well. Friendly, quick service, clean facilities, with a fun atmosphere. I was there on a Saturday morning, everyone greeted me with a “good morning”.

Dealer response

Thank you so much for your business, and your review. Please let us know if we can be of service to you again in the future. Have a wonderful day!

5.0

Amber , Javie, and Todd all went about and beyond to help...

Amber , Javie, and Todd all went about and beyond to help me and my daughter while we were there. They were able to get me in a car that I could afford and that my 16 year old loved.

Dealer response

We are honored that you chose us to purchase your new vehicle from. Please let us know if we can be of service again in the future. We hope you and your daughter enjoy your new car. Thank you for your review and have a wonderful day!

5.0

Very knowledgeable and courteous. Got me in and out in a...

Very knowledgeable and courteous. Got me in and out in a timely manner. Will definitely schedule my next service with them

Dealer response

Thank you so much for your business and trusting us with your car-buying journey. Please let us know if we can be of service again in the future. Have a wonderful day and thank you for your review!

4.0

I was pleased with the outcome of my purchase. Love my...

I was pleased with the outcome of my purchase. Love my Soul. It's exactly what I needed..

Dealer response

Thank you so much for your review. We're so glad that Skylar was able to get you into the vehicle you needed. Please let us know if we can be of service again in the future. You can also email us at customercare@mykiastore.com with any questions. Have a wonderful day and enjoy your new Soul!

5.0

Everyone is always so nice and extremely helpful! 10/10...

Everyone is always so nice and extremely helpful! 10/10 recommend! I always tell people to check out Rainbow City Kia Store when looking for a car!

Dealer response

Thank you so much, Katie - we sincerely appreciate your business and your referrals. Please let us know if we can be of service again in the future. Have a wonderful day and thank you for your review!

5.0

Very quick and friendly. Actually started before my...

Very quick and friendly. Actually started before my appointment time! Service writer very helpful and polite.

Dealer response

We are honored that you chose us to service your vehicle - thank you so much for your business. And thank you for your review! Have a wonderful day!

5.0

I have always had a great experience with The Kia Store...

I have always had a great experience with The Kia Store in Rainbow City since day one.

Dealer response

We are honored to have you as a customer and sincerely appreciate your business. Please let us know if we can be of service to you again in the future. Have a wonderful day!

5.0

It was the easiest time I’ve ever had buying a car. There...

It was the easiest time I’ve ever had buying a car. There was no pressure to buy.

Dealer response

Thank you so much for your business and. your review! We hope you enjoy your new car, and please let us know if we can be of service to you again in the future. Have a wonderful day!

5.0

Every transaction was super easy and everyone was...

Every transaction was super easy and everyone was pleasant. I would definitely recommend for service.

Dealer response

Thank you so much for your review. We're so glad you had such a great experience with us. Please let us know if we can be of service again in the future. Have a wonderful day!