Brown Automotive Group

Very professional and very Knowledgeable about the Sierra truck I purchased. Bill and Paul were Awesome!

Cars that I have purchased from brown have been total loses on my end, the first car I had bought had transmission issues a little less than a year and lost $8,000. I went back to check out a car on the brown GMC side and found one in my price range was perfect they were really pushed me getting it right away, although I bought it, 2 weeks later spark plugs, and ignition coils were out, and I had to pay $326 out of my pocket while they did not want to award my bumper-to-bumper warranty. A week later from those issues my battery completely dies, and I was wanting to talk to someone higher up as director of sales or Genral manager and I left a message with my concern and issues I've had with my car and their company, and I haven't heard anything back. This has led me to leave a review of how bad customer service is here and would not recommend anyone purchasing vehicle from brown.

Bill was so great he help us every step of the way and helped us find exactly what we were looking for Tom Hager From finance was also awesome very fast very friendly explained everything in a way we understood awesome guy

It was, awesome there was some deals that came up with the trade in but they were upfront with me all the way through the process, also they accepted the program code which helped out with the price tremendously !

The team at Brown Auto in Amarillo was great. They are prompt, efficient and eager to find you right car. In and out in less than 3 hours.

Kim T was efficient and effective in answering my questions as an out of town buyer. Even made sure my wife had a ride waiting at airport to transport her to dealership to complete transaction. Very easy buying experience and would recommend Brown Auto Group!

There?s a reason this dealership has been around for so long. The owners have chosen a business process that works and is modeled specifically for a positive owner experience! My business is to help dealers take their store to the next level and I have been in many across this country. Browns is definitely high on my list of first impressions and I?m glad to have stumbled across them. Thank you to the staff for a great buying experience.

It was very good. Thank you. They did everything that needed to be done in a timely matter. They called me at home before adding any service and they were ready for my vehicle when I got it there. They did a good job and transferred all the record under my name. Overall, I'm very satisfied.

I had a great experience with sales then when I went to finance the finance department added a 4K warranty that wasn’t mentioned. Got new paperwork the next day. Then the next week I ask to have the dealer sticker removed and was told NO. I went across the street and had Bobby Duby dealership remove it. They gladly removed it. I don’t recommend Brown dealership to purchase a vehicle due to the fact they added 4K to my purchase without even asking. Dirty job in my opinion. Do not go there.

Very excellent I think you?ll have very knowledgeable of the truck that I just bought and I will buy again in the future so keep up the good work