Skip to main content

Brown Automotive Group

(83 reviews)
Visit Brown Automotive Group
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 892-3409 (877) 892-3409
Service (888) 882-3202 (888) 882-3202

Inventory

See all 443 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2011.
As Amarillo's oldest family owned and operated dealership we have come to be known as "The Smaller Profit Dealer". Today we continue that tradition offering rock bottom prices all while serving our customers with superior service after the sale!
Come visit Amarillo's oldest locally owned and operated dealership!

Service center

Phone number (888) 882-3202

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(83 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

The Dealership was very professional and courteous.

The Dealership was very professional and courteous. I wil surely use them again in the furture!

The Dealership was very professional and courteous.

The Dealership was very professional and courteous. I wil surely use them again in the furture!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Purchased my first car here Gmc Acadia 2015.

Purchased my first car here Gmc Acadia 2015. 185,000 miles still runs like new. Husband said it was time for an update, of course I went back to Brown but this time for a 2025 Subaru Ascent. Jaimi was the best. My husband and I both loved she knows her vehicles, shes straightforward, honest, enlightened us with all the information we needed to know, her speed to get the purchase done is 100%. Always available to us when we had a question. Every car dealership needs a Jaimi but if every car dealership doesn't have a Jaimi just go to Subaru in Amarillo. So happy with our vehicle and the service. Thank you Jaimi for helping us get exactly what we wanted and on time day of our 8 year wedding anniversary.

Purchased my first car here Gmc Acadia 2015.

Purchased my first car here Gmc Acadia 2015. 185,000 miles still runs like new. Husband said it was time for an update, of course I went back to Brown but this time for a 2025 Subaru Ascent. Jaimi was the best. My husband and I both loved she knows her vehicles, shes straightforward, honest, enlightened us with all the information we needed to know, her speed to get the purchase done is 100%. Always available to us when we had a question. Every car dealership needs a Jaimi but if every car dealership doesn't have a Jaimi just go to Subaru in Amarillo. So happy with our vehicle and the service. Thank you Jaimi for helping us get exactly what we wanted and on time day of our 8 year wedding anniversary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Michael Grady and Jonathan Backer were wonderful!

Michael Grady and Jonathan Backer were wonderful! They really made the car buying experience great for my friend.❤️

Michael Grady and Jonathan Backer were wonderful!

Michael Grady and Jonathan Backer were wonderful! They really made the car buying experience great for my friend.❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Our Canyon was serviced quickly and came back working

Our Canyon was serviced quickly and came back working very well. There were a couple of issues with the truck that couldn't be handled right away, but we were provided with an appointment to bring the truck back to have the issues diagnosed and hopefully fixed, but if all the parts weren't in stock, we would have a call when they did come in and then we'd have the issues fixed. Much better service than the prior dealership we had bought the vehicle from.

Our Canyon was serviced quickly and came back working

Our Canyon was serviced quickly and came back working very well. There were a couple of issues with the truck that couldn't be handled right away, but we were provided with an appointment to bring the truck back to have the issues diagnosed and hopefully fixed, but if all the parts weren't in stock, we would have a call when they did come in and then we'd have the issues fixed. Much better service than the prior dealership we had bought the vehicle from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Harry, your satisfaction is important to us, so we want to sincerely thank you for choosing Brown Buick GMC and we hope to see you again soon!

Show full review

I purchased a used 2022 AT4 in February having the pickup

I purchased a used 2022 AT4 in February having the pickup 1 day the alternator went out, had it another week and the fuel pump went out. Two weeks later the transmission line ruptured. Following that the A/C wasn’t switching correctly and the back up camera went out took it to get that repaired and a light on the dash said charging system failure. After calling Danny Contreras and telling him I was done with this pickup, please find me something different and that I was over this pickup he went to work to make the deal right. The manager Mr Morales and Danny worked quickly to get me the best deal possible on a new vehicle. I understand that they had no control over the things that went wrong with that pickup but am so happy with the way they made things right and got me in a new vehicle quickly and without me losing a ton of money on a pickup I only owned a couple months. I would highly recommend these guys in purchasing a new or used vehicle and they have sure earned my respect and my future purchases when it comes to vehicles.

I purchased a used 2022 AT4 in February having the pickup

I purchased a used 2022 AT4 in February having the pickup 1 day the alternator went out, had it another week and the fuel pump went out. Two weeks later the transmission line ruptured. Following that the A/C wasn’t switching correctly and the back up camera went out took it to get that repaired and a light on the dash said charging system failure. After calling Danny Contreras and telling him I was done with this pickup, please find me something different and that I was over this pickup he went to work to make the deal right. The manager Mr Morales and Danny worked quickly to get me the best deal possible on a new vehicle. I understand that they had no control over the things that went wrong with that pickup but am so happy with the way they made things right and got me in a new vehicle quickly and without me losing a ton of money on a pickup I only owned a couple months. I would highly recommend these guys in purchasing a new or used vehicle and they have sure earned my respect and my future purchases when it comes to vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

This place is Awesome, I ordered a new truck and

This place is Awesome, I ordered a new truck and everybody in the hole dealership is so courteous and helpful. Mike Moreno your the best. Thank you

This place is Awesome, I ordered a new truck and

This place is Awesome, I ordered a new truck and everybody in the hole dealership is so courteous and helpful. Mike Moreno your the best. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cody, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Show full review

Our recent experience was wonderful.

Our recent experience was wonderful. We were greeted with warmth and professionalism. Jaimi’s knowledge of the vehicle provided us with confidence we needed to make an informed decision. She was patient and ensured we understood every aspect of our purchase. We bought a 2025 Subaru Ascent

Our recent experience was wonderful.

Our recent experience was wonderful. We were greeted with warmth and professionalism. Jaimi’s knowledge of the vehicle provided us with confidence we needed to make an informed decision. She was patient and ensured we understood every aspect of our purchase. We bought a 2025 Subaru Ascent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

John Thurlow recently assisted us in purchasing a 2025

John Thurlow recently assisted us in purchasing a 2025 GMC Yukon AT4. His knowledge and care helped us to understand the vehicle's new digitalsystems, compared to our 2019 Yukon Denali. Us old-timers drove off the lot "digitized"and secure on our four hour drive home to New Mexico. Great Vehicle. Thanks John

John Thurlow recently assisted us in purchasing a 2025

John Thurlow recently assisted us in purchasing a 2025 GMC Yukon AT4. His knowledge and care helped us to understand the vehicle's new digitalsystems, compared to our 2019 Yukon Denali. Us old-timers drove off the lot "digitized"and secure on our four hour drive home to New Mexico. Great Vehicle. Thanks John

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

It was clean and friendly.

It was clean and friendly. We were well received and welcomed in a courteous manor

It was clean and friendly.

It was clean and friendly. We were well received and welcomed in a courteous manor

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great experience from the time I inquired about the truck

Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!

Great experience from the time I inquired about the truck

Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 83 reviews