Reviews
The Dealership was very professional and courteous.
The Dealership was very professional and courteous. I wil surely use them again in the furture!
The Dealership was very professional and courteous.
The Dealership was very professional and courteous. I wil surely use them again in the furture!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased my first car here Gmc Acadia 2015.
Purchased my first car here Gmc Acadia 2015. 185,000 miles still runs like new. Husband said it was time for an update, of course I went back to Brown but this time for a 2025 Subaru Ascent. Jaimi was the best. My husband and I both loved she knows her vehicles, shes straightforward, honest, enlightened us with all the information we needed to know, her speed to get the purchase done is 100%. Always available to us when we had a question. Every car dealership needs a Jaimi but if every car dealership doesn't have a Jaimi just go to Subaru in Amarillo. So happy with our vehicle and the service. Thank you Jaimi for helping us get exactly what we wanted and on time day of our 8 year wedding anniversary.
Purchased my first car here Gmc Acadia 2015.
Purchased my first car here Gmc Acadia 2015. 185,000 miles still runs like new. Husband said it was time for an update, of course I went back to Brown but this time for a 2025 Subaru Ascent. Jaimi was the best. My husband and I both loved she knows her vehicles, shes straightforward, honest, enlightened us with all the information we needed to know, her speed to get the purchase done is 100%. Always available to us when we had a question. Every car dealership needs a Jaimi but if every car dealership doesn't have a Jaimi just go to Subaru in Amarillo. So happy with our vehicle and the service. Thank you Jaimi for helping us get exactly what we wanted and on time day of our 8 year wedding anniversary.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael Grady and Jonathan Backer were wonderful!
Michael Grady and Jonathan Backer were wonderful! They really made the car buying experience great for my friend.❤️
Michael Grady and Jonathan Backer were wonderful!
Michael Grady and Jonathan Backer were wonderful! They really made the car buying experience great for my friend.❤️
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our Canyon was serviced quickly and came back working
Our Canyon was serviced quickly and came back working very well. There were a couple of issues with the truck that couldn't be handled right away, but we were provided with an appointment to bring the truck back to have the issues diagnosed and hopefully fixed, but if all the parts weren't in stock, we would have a call when they did come in and then we'd have the issues fixed. Much better service than the prior dealership we had bought the vehicle from.
Our Canyon was serviced quickly and came back working
Our Canyon was serviced quickly and came back working very well. There were a couple of issues with the truck that couldn't be handled right away, but we were provided with an appointment to bring the truck back to have the issues diagnosed and hopefully fixed, but if all the parts weren't in stock, we would have a call when they did come in and then we'd have the issues fixed. Much better service than the prior dealership we had bought the vehicle from.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Harry, your satisfaction is important to us, so we want to sincerely thank you for choosing Brown Buick GMC and we hope to see you again soon!
I purchased a used 2022 AT4 in February having the pickup
I purchased a used 2022 AT4 in February having the pickup 1 day the alternator went out, had it another week and the fuel pump went out. Two weeks later the transmission line ruptured. Following that the A/C wasn’t switching correctly and the back up camera went out took it to get that repaired and a light on the dash said charging system failure. After calling Danny Contreras and telling him I was done with this pickup, please find me something different and that I was over this pickup he went to work to make the deal right. The manager Mr Morales and Danny worked quickly to get me the best deal possible on a new vehicle. I understand that they had no control over the things that went wrong with that pickup but am so happy with the way they made things right and got me in a new vehicle quickly and without me losing a ton of money on a pickup I only owned a couple months. I would highly recommend these guys in purchasing a new or used vehicle and they have sure earned my respect and my future purchases when it comes to vehicles.
I purchased a used 2022 AT4 in February having the pickup
I purchased a used 2022 AT4 in February having the pickup 1 day the alternator went out, had it another week and the fuel pump went out. Two weeks later the transmission line ruptured. Following that the A/C wasn’t switching correctly and the back up camera went out took it to get that repaired and a light on the dash said charging system failure. After calling Danny Contreras and telling him I was done with this pickup, please find me something different and that I was over this pickup he went to work to make the deal right. The manager Mr Morales and Danny worked quickly to get me the best deal possible on a new vehicle. I understand that they had no control over the things that went wrong with that pickup but am so happy with the way they made things right and got me in a new vehicle quickly and without me losing a ton of money on a pickup I only owned a couple months. I would highly recommend these guys in purchasing a new or used vehicle and they have sure earned my respect and my future purchases when it comes to vehicles.
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- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This place is Awesome, I ordered a new truck and
This place is Awesome, I ordered a new truck and everybody in the hole dealership is so courteous and helpful. Mike Moreno your the best. Thank you
This place is Awesome, I ordered a new truck and
This place is Awesome, I ordered a new truck and everybody in the hole dealership is so courteous and helpful. Mike Moreno your the best. Thank you
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cody, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
Our recent experience was wonderful.
Our recent experience was wonderful. We were greeted with warmth and professionalism. Jaimi’s knowledge of the vehicle provided us with confidence we needed to make an informed decision. She was patient and ensured we understood every aspect of our purchase. We bought a 2025 Subaru Ascent
Our recent experience was wonderful.
Our recent experience was wonderful. We were greeted with warmth and professionalism. Jaimi’s knowledge of the vehicle provided us with confidence we needed to make an informed decision. She was patient and ensured we understood every aspect of our purchase. We bought a 2025 Subaru Ascent
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John Thurlow recently assisted us in purchasing a 2025
John Thurlow recently assisted us in purchasing a 2025 GMC Yukon AT4. His knowledge and care helped us to understand the vehicle's new digitalsystems, compared to our 2019 Yukon Denali. Us old-timers drove off the lot "digitized"and secure on our four hour drive home to New Mexico. Great Vehicle. Thanks John
John Thurlow recently assisted us in purchasing a 2025
John Thurlow recently assisted us in purchasing a 2025 GMC Yukon AT4. His knowledge and care helped us to understand the vehicle's new digitalsystems, compared to our 2019 Yukon Denali. Us old-timers drove off the lot "digitized"and secure on our four hour drive home to New Mexico. Great Vehicle. Thanks John
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was clean and friendly.
It was clean and friendly. We were well received and welcomed in a courteous manor
It was clean and friendly.
It was clean and friendly. We were well received and welcomed in a courteous manor
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience from the time I inquired about the truck
Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!
Great experience from the time I inquired about the truck
Great experience from the time I inquired about the truck online all the way until I drove it off the lot, John & the finance team was super easy to work with, explained all they had to offer with my purchase with no pressure to purchase, truck was ready when I arrived from out of state to pick it up, Deal was very easy and quick, Spent more time with John learning about the technology that the truck had to offer than actually buying it, and I've been contacted several times after the purchase to ensure i was satisfied and answer my questions about the Technology, Onstar & the My GMC app, great experience & did i mention a great deal making it worth my time to travel out of state to make the purchase! Thanks Guys for a awesome buying experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car