Brown Automotive Group

Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Brown Automotive Group Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2011

As Amarillo's oldest family owned and operated dealership, we have come to be known as "The Smaller Profit Dealer". Toda

...

y we continue that tradition, offering rock bottom prices all while serving our customers with superior service after the sale!

"Come visit Amarillo's oldest locally owned and operated dealership!"

Service

Oil, Filter Change

$39.95

Tire Rotation

$24.95

Wheel Balance

$69.99

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.2 out of 5 4.2
49 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    May 17, 2018

    Went in to look at a car had a lot wrong with it and they kept trying to get us in stuff we weren’t interested in. Then when we were considereing... one of the vehicles the lady was wanting us to sign a agreement to buy before we could find out what the payments and down would be. Worst place ever to look for a car will not ever go back there.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so sorry to hear that you are disappointed with your experience at our dealership. The vehicles you were looking at are sold as is. We have t...o have customers sign the deal sheet so that we have your permission to pull credit in order to figure payments. We cannot accurately figure out what payments would be without looking at a customer's credit history. We do apologize if that was not explained adequately while you were at the store. We are sorry that we failed to meet your expectations.

  • 5.0 out of 5
    September 5, 2017

    They were honest and helpful. I have purchased many vehicles over my 50 years. I have bought from other dealers in Amarillo and around the State of Texas.... I will not make those mistakes again. I am totally sold on Brown Auto Group. Don't get suckered into wasting time elsewhere. The Brown experience and service is top notch.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for entrusting us with your business, and for taking time to leave a review. We appreciate it!

  • October 19, 2016

    Megan and Josh were amazing and so knowledgeable about the vehicles I was interested in and they really went the extra mile to help me get exactly what... I wanted!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your business and for taking the time to post a review. We appreciate it very much! Enjoy your new ride! Sincerely, Kyle McAda...ms General Manager

  • 5.0 out of 5
    August 30, 2017

    From the receptionist to the mechanic, Brown GMC is a Company worth trusting. The salesman is their from meeting you to selling you your vehicle of choice... and going beyond his duty. Even as far as to wish you Happy Birthday. They care about your vehicle maintenance issues being taken care of. They also accepted my input of what could be wrong. Gotta Love this place.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the review and the kind words. They are greatly appreciated!

  • 5.0 out of 5
    July 26, 2017

    Edgar, Moses, and Nick went above and beyond my expectations. All questions and any concerns, which were minor, were answered and taken care of promptly.... I felt very respected and satisfied by my buying experience. I will be a Brown customer for life!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the review Kathy and for entrusting us with your vehicle purchase!

  • 1.0 out of 5
    July 26, 2017

    If I'm on line looking for something I want to know how much it is

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jeremy, We agree that having our vehicles priced online is very important however sometimes there is a delay in pricing vehicles. Once we trade f...or a vehicle, it immediately shows up in our inventory, but since we send all of those vehicles through our service department before they go out on our lot, we are unable to price them until they have made it through the vehicle inspection process. Our staff is always available to answer any questions regarding any of our inventory though.

  • 5.0 out of 5
    March 11, 2017

    We were very pleased with our experience at Brown Buick! The sales person was friendly and was able to give us information about the car. The car was... for my wife and she was able to take it for a test drive. She enjoyed driving it and we decided to purchase it! We also got a fair deal on our trade-in! We had two dealers help us Josh and Dante. They both did an excellent job helping us with our purchase of our Metallic Midnight Amethyst Buick Envision!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much Henry for trusting Brown with your new car purchase and for taking the time to leave a great review! We value and appreciate our wo...nderful customers like you. Thanks again!

  • 5.0 out of 5
    December 19, 2016

    You have a wonderful Sales person in Dante. He really listens when I need something and acts on it. I appreciate that I got a loner car when I brought... mine into the shop to be repaired since you had it an extended period of time. I brought it in a second time to have them fix the same ticking noise in the dash. It is better, but has not stopped completely unless I turn the air/heat on full blast. I talked with one of the mechanics that was to work on it a second time and he heard the noise as well. Guess it is just a defect in my new car. So sorry to hear that about a Buick.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2016

    Dropped my truck off as scheduled and it was ready later that morning with no surprises. Always happy with my service at Brown GMC.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2016

    Very professional.Great service, perfect price. The best place to buy a new or USED Vehicle in Amarillo, TX

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your review. We greatly appreciate it and your business. Sincerely, Kyle McAdams General Manager

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