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Brown Automotive Group

(84 reviews)
Visit Brown Automotive Group
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (877) 892-3409 (877) 892-3409
Service (888) 882-3202 (888) 882-3202

Reviews

(84 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Henry Sisneros

We were very pleased with our experience at Brown Buick! The sales person was friendly and was able to give us information about the car. The car was for my wife and she was able to take it for a test drive. She enjoyed driving it and we decided to purchase it! We also got a fair deal on our trade-in! We had two dealers help us Josh and Dante. They both did an excellent job helping us with our purchase of our Metallic Midnight Amethyst Buick Envision!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Henry for trusting Brown with your new car purchase and for taking the time to leave a great review! We value and appreciate our wonderful customers like you. Thanks again!

MyFirstBrandNewCar

You have a wonderful Sales person in Dante. He really listens when I need something and acts on it. I appreciate that I got a loner car when I brought mine into the shop to be repaired since you had it an extended period of time. I brought it in a second time to have them fix the same ticking noise in the dash. It is better, but has not stopped completely unless I turn the air/heat on full blast. I talked with one of the mechanics that was to work on it a second time and he heard the noise as well. Guess it is just a defect in my new car. So sorry to hear that about a Buick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Dropped my truck off as scheduled and it was ready later that morning with no surprises. Always happy with my service at Brown GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Services!

Megan and Josh were amazing and so knowledgeable about the vehicles I was interested in and they really went the extra mile to help me get exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your business and for taking the time to post a review. We appreciate it very much! Enjoy your new ride! Sincerely, Kyle McAdams General Manager

Great Service

Very professional.Great service, perfect price. The best place to buy a new or USED Vehicle in Amarillo, TX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for your review. We greatly appreciate it and your business. Sincerely, Kyle McAdams General Manager

No Hassle; No Attitudes; Great Expierence

My salesman, David M. was awesome and made sure I knew what was going on the whole time I was there. Everyone really worked with me to make sure I was comfortable in the car that I got and that everything else was taken care of. This was a 40th birthday gift to myself, and I'm glad I went to Brown first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your review and for choosing Brown to be your dealership. I hope you enjoy your new ride and have a very Happy Birthday! Sincerely, Kyle McAdams General Manager

A very happy customer

Our family has now purchased 3 vehicles from Brown Buick, GMC . As with our previous purchases everyone was very friendly and happy to assist us in any way we needed. I had called Dante and told him we would be there around 5:30 and that we wanted to drive an Acadia. He had an Acadia cooled down and ready for us to drive. Having owned an Enclave we preferred the Buick ride so we purchased another Enclave. I highly recommend everyone purchase their vehicles from Brown's. Every employee treats you like family and are always eager to help you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your review, Melissa. I hope you and your family are enjoying your new Enclave! Please don't hesitate to let us know if there's anything you need. Have a great rest of your summer. Sincerely, Kyle McAdams General Manager

No pressure ; professional ; and knowledgable

I have purchased several vehicles from Brown's over the years. It is not just a dealership they treat you like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, thank you very much for your review, and for continuing to allow us to be your dealership of choice. We appreciate your business, sir. Sincerely, Kyle McAdams General Manager

Great service!

We have dealt with Brown GMC/Buick for many years. We have always had wonderful service from their dealership. This car buying experience was as great as always.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your positive feedback, Teresa. We appreciate your business! Kyle McAdams General Manager

Great service and friendly staff

Great service and friendly staff. I have purchased 2 autos here and have not been disappointed in the sales or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback!