Reviews
Great customer service, attentive to my concerns, work
Great customer service, attentive to my concerns, work was performed quickly. Great job. Thank you
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is a very good dealership.
This is a very good dealership. Their service department is always helpful. They go the extra mile to ensure satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone in our Service Department will be pleased to read your comment. It’s a great feeling when auto service goes right. At [Bob Moore INFINITI, we want every customer to know that feeling. Thanks again, Brian!
Amazing experience everyone from Sales to Service is
Amazing experience everyone from Sales to Service is great!! I wouldn't dream about taking my vehicle anywhere else!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to comment. Your opinion matters, and we’re pleased you think well of our Sales and Service Departments. Stop by Bob Moore INFINITI anytime. We’re here to help!
If I could give zero stars l would!
If I could give zero stars l would! This was supposed to be a "recall" fix. Somehow a belt needs replacing for $298 and now the Bob Moore service dept is saying the car won't start and needs a Starter for $700! FR!! This place is s Scam!!!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Shame on you for taking advantage of people!
Excellent service
Riley and crew gave exceptional service as usual. I highly recommend any work needed on your infinity. I found their service department to be friendly and treated you very important. I can’t say enough about their outstanding service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your positive comments regarding Riley and our Service Department, Rob! We hope we’ve made a friend—and a permanent customer—in you! We’ll do our best to live up to your review!
The people at Bob Moore were very helpful in our
The people at Bob Moore were very helpful in our purchase. Scott Warfel was great to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comments, Mike! We’re happy to pass along your comments to Scott! If you're ever in need of more help, please let us know!
I bought a new Infiniti after going to the dealership to
I bought a new Infiniti after going to the dealership to check out a used Lexus they had. Everyone was very friendly and knowledgeable. The QX60 is amazing! Our sales person, Naaman, made the entire process very easy.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind comment, J! We’re happy to pass along your comments to Naaman! Stop by again soon in your new QX60 and let us know how things are going!
I have been a customer for over 20 years plus and have
I have been a customer for over 20 years plus and have never had an issue with this particular dealership/Infiniti Service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We thank you for the exceptional review, Claine! We're pleased we have been able to assist you time and time again and be a place you can trust. We appreciate your kind words and look forward to being able to help you again down the road!
Great service department!
Great service department! Quick and efficient! Reggie is awesome! He took care of us the day our clutch fan went out. And got my fiancé in a loner on the spot!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind comment, Brett! We’re happy to pass along your comments to Reggie! If you're ever in need of more help, please let us know!
Excellent customer service from the infinity service team
Excellent customer service from the infinity service team plus the waiting area is quite and comfortable
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car