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2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore INFINITI from DealerRater.

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Always appreciate the service and people.

Always appreciate the service and people. Very family oriented and I love the coffee. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It’s so great to know you’re happy with us, and thanks for allowing us to serve you!

Our car broke down on travels heading to Texas.

Our car broke down on travels heading to Texas. The service department team was great. The team, including Riley and Reggie, were professional, and knowledgeable . The service department completed work in a timely manner, providing us with car that was much needed. They treated my family (including dogs that were traveling with us) kind and respectful. Thank you to all, at Bob Moore Infinity, and I can’t say enough of how appreciated your team was to my family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Everyone in our Service Department, especially Riley and Reggie, will be pleased to read your comment. It’s a great feeling when an unexpected auto service goes right. At Bob Moore INFINITI, we want every customer to know that feeling. Thanks again.

Extremely fast, straightforward.

Extremely fast, straightforward. Had paperwork ready and I was in and out in a short time. Very good to work with. No pressure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your comment. Our job is to help you with what you want, and we’re glad to know we were successful.

Always courteous, friendly, quality work and facility,

Always courteous, friendly, quality work and facility, and my service representative, Riley, is great. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your kind words about Riley. We hope you’ll trust us for your vehicle's future service needs.

Bob Moore Infiniti and the Sales representative Nick

Bob Moore Infiniti and the Sales representative Nick were great to work with at the dealership. I have been a fan of Bob Moore company of dealerships. This is not the first time I have purchased a vehicle from them. There was no pressure, only service, and consideration of the customer. I would recommend anyone looking for a used or new vehicle consider Bob Moore. Even the financial person, Chris, was very detailed and discussed the options that we would have and considered what our needs were. We are both retired, and this may be the last one we purchase, but if the car bug hits again, I am sure I know where I will be going.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wow - thank you for sharing this. We work very hard to make sure that everyone on our team has the skills and knowledge to make every experience good. And we’re pleased you’re pleased with the experience we provided. Feel free to ask questions and, enjoy your new ride!

No issues if you are wanting a pleasant experience at a

No issues if you are wanting a pleasant experience at a car dealership look no further.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nothing better than knowing someone enjoyed working with us. Thank you.

Excellent ,no long waiting area clean and neat.

Excellent ,no long waiting area clean and neat. Prompt curious. On time no problems at all.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!

I have been dealing with Bob Moore for a number of years

I have been dealing with Bob Moore for a number of years bought several vehicles very well satisfied and should continue in the future if I need to buy another one . Thanks B C Jr

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear you've been a loyal customer over the years and truly appreciate it, Ben. We look forward to helping you find your next vehicle whenever you're ready! Thanks again.

Consumer response

Thanks so much

Reggie is awesome.

Reggie is awesome. Very attentive to customers’ concerns. Extensive knowledge about product. Based on his service I will buy another Infiniti.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to pass along your comments to Reggie! We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

I absolutely love going to Bob Moore Infiniti.

I absolutely love going to Bob Moore Infiniti. A super professional service department. Reggie is one of the best there is.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for allowing us to service your vehicle. It’s great to hear you’re satisfied with the work and with Reggie. Let us know if there’s anything else we can do, Dorran.