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2015 state dealer award
View 4 awards
2015 state dealer award 2014 state dealer award 2013 state dealer award
2015 consumer dealer award

Reviews

(485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Moore INFINITI from DealerRater.

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Reggie was very nice and very helpful.

Reggie was very nice and very helpful. He was honest and accommodating. Thank you for your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re happy to pass along your comments to Reggie! If you're ever in need of more help, David, please let us know!

Nick was great to work with, very user friendly.

Nick was great to work with, very user friendly. No used car salesman stuff. Very upfront and honest. Finance was awesome, very quick and to the point. Would highly recommend Nick and the folks at Bob Moore INFINITI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We love comments like yours! So good to know your vehicle is everything you expected. We'll be sure to show Nick your review. We’ll be here if you need anything down the road. Until then, happy driving.

Service was awesome.

Service was awesome. They were very accommodating. Bob Moore Infiniti did a great job with my vehicle, and it was complimentary cleaned when I picked it up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive feedback, Michelle. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

Always do a quality job.

Always do a quality job. Good at explaining any questions I have. Very quick on everything they do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, Richard. We’re proud to have you as a customer and we truly appreciate your business!

Everyone from service to new car sales were friendly and

Everyone from service to new car sales were friendly and help make our situation as pleasant as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

At Bob Moore INFINITI, our job is to help you get what you want, in service and in sales. We’re glad to know we were successful. Thank you for the excellent review, we will let the team know.

Great service !

Very pleased with the professionalism and exceptional service received every time I use this dealership. Matt is service is top notch and always so helpful and kind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We’re so pleased Matt and our Service Department lived up to your expectations, Cindy. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

They did everthing in a timely manner and I enjoy their

They did everthing in a timely manner and I enjoy their service and i would request to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and your kind words. We hope you’ll trust us for your future vehicle service needs.

We are so appreciative of Reggie our service advisor.

We are so appreciative of Reggie our service advisor. He always goes above and beyond to make our service appointments satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks to Reggie our service appointments are met. He goes above and beyond to make sure we are pleased. We are very appreciative of his efforts!

Leased a Q50 from this dealer.

Leased a Q50 from this dealer. I was pleased with every aspect of the lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! There’s nothing better than hearing from a customer who loves their INFINITI Q50. Remember, you can schedule service online through our website when your vehicle needs us.

Josh in the service department is always a huge help very

Josh in the service department is always a huge help very professional ,knowledgeable and goes the extra mile

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your positive feedback about Josh. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.