Reviews
Great service!
Great service! They answered all my questions and calmed my worries down by making me feel apart of the team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Charles, we're so glad to hear our team was able to answer your questions and calm your worries! Thanks for choosing Bob Moore INFINITI - we're proud to serve you!
Thank you for your service!
Reggie was very proficient in taking care of my repairs...
Reggie was very proficient in taking care of my repairs to my suv. keep up the great work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for allowing us to service your SUV. It’s great to hear you’re satisfied with Reggie. Let us know if there’s anything else we can do.
Rude, Backwards, Misogynistic
I had bought a car online and went to pick it up. The person that was to help me was rude, sighed heavily and rolled his eyes when I had a question or concern. Only when another male drove the car with me and acknowledged my concern was there any validity given to it. I would never give my recommendation for any woman to go here unless you like to be demeaned. This is a backwards place with a 1950s mentality.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, It sounds like there may have been some miscommunication. We apologize for that and would appreciate the chance to clarify any misunderstandings. Please contact me at (405) 748-8007. We’ll do our best to set things right. Respectfully, Travis Jacques, General Manager
Great service. The service writer was not only friendly...
Great service. The service writer was not only friendly but answered all my questions. Will use them again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive remarks about your service writer. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.
Very helpful and very professionalism place very clean I...
Very helpful and very professionalism place very clean I would recommend for someone look for new cars
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks a million! We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.
Friendly, reliable, and easy to work with. Never a hassle...
Friendly, reliable, and easy to work with. Never a hassle to get maintenance scheduled and handled.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
There is nothing better than a quick and seamless service experience - glad we could be of assistance to you!
In the past it was excellent but today it was very...
In the past it was excellent but today it was very frustrating. The service man was very degrading.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello TJ, Sorry, you weren’t happy with your service advisor. We’d appreciate the opportunity to make things right and encourage you to connect with us – we’ll work with you to address your concerns. Thanks! Respectfully, Tom Metheny, Service Director
Reggie was Absolutely the nicest and very proficient at...
Reggie was Absolutely the nicest and very proficient at taking care of all my needs. Keep up the wonderful customer service. So pleased with the service Dept. I would definitely recommend to others!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A great review makes it a great day for us. It’s good to know you’re pleased with Reggie and our Service Department’s work on your vehicle. We hope you’ll trust us for your future vehicle service needs.
Best, smooth and pressure free experience ever. Very...
Best, smooth and pressure free experience ever. Very professional staff, caring and informative crew. The Infiniti staff from Edmond makes purchasing a vehicle exiting again. Can’t wait to purchase another vehicle from Bob Moore. Reyna and Raúl Font
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Few things in life feel as great as driving a new car, Reyna and Raúl. It was our pleasure to help you find the perfect vehicle. Thanks for sharing your excellent feedback.
This dealer uses cutting edge technology to communicate...
This dealer uses cutting edge technology to communicate with their customers keeping them abreast of every step in the process while servicing your vehicle. I love the summary video of services allowing you to actually see the recommended services needed. I had the greatest customer service experience with Service Manager, Reggie Addington. The detailed explanation of the work provided and future maintenance needed is very invaluable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive comments regarding our Service Department and their communication at Bob Moore INFINITI. We hope we’ve made a friend—and a permanent customer—in you. We’ll do our best to live up to your review.