Automax Atlanta

Purchased i8 roadster. Auto MAx selected the car carrier and i paid auto max direct. $5000 of damage to the car and auto max did nothing to help. I had to tract down the insurance company on my own and am still waiting for the claim to process. Head up to all, the car carrier has a $2500 deductible which the drive has to pay, so I will be chasing that next. Can you believe they put a vinal advertising for their dealer ship on the bumper of my car this super car? I will now have to pay a detailer to remove it as it dones not peel off. Finally they still have not got me the License plates I paid them for!!! The temp is now 19 days past due. I was told that I can go to Motor Vehicle and get another temp while I wait on them to do their job. So be clear this is the type of service I never want again.

Didn't come to an agreement on pricing, pricing is high for auction cars resale, communication is good though, knowledge about what is sold is limited.

Chad the manager at Automax Atlanta in Lilburn GA has NO integrity , no morals, no certified mechanic on site and zero customer service skills. He sold my college aged Son a used car with limited warranty but said they would fix the catalytic converter after check engine light came on the day we drove off the lot. They "fixed" it alright, after the check engine light continued to stay on, took to an offsite certified mechanic who stated it would cost 3500$ bucks to fix it right after Automax 'mechanic' butchered the engine. put in a faulty used catalytic converter, now it shows melted wires, a destroyed heat shield, damaged AC and many other destroyed engine components. I am so mad and upset and cannot believe how they took advantage of my Son and stole his hard earned money. I don't know how Chad the 'manager' sleeps at night!! Thieves, butchers and inhumane individuals !! BUYER BEWARE STAY AWAY !!!

i have purchased two slightly used cars from AUTOMAX. love them. when i bought them they were 8,000 miles. Now my 2nd car is about 164900 miles. i will get the third car from them again.

I am beyond words as I have had the worst traumatic experience with this dealership. Bought a car and it nearly killed me because of a faulty sensor. Do NOT sign anything until you have it checked out by a mechanic for a diagnostic test. I have no resolution as the 2nd car offered as a trade in also has damage now. Pursuing my options to get this resloved

OMG!!! I purchased a car from here about two years ago PERFECT low mileage no issues. Someone hit me and totaled the car out. I was definitely thinking about getting another auto from them since the process was smooth and there were no issues. Now after reading this I don't think I am going to go through with a purchase.

Nazim is rude as xxxx. I reached out about a specific car, and after reading the reviews, I decided to go somewhere else. Nazim called me and asked me if I was still interested, and I proceeded to let him know that due to the reviews saying pretty much the same thing about the tags and title I decided to not deal with that because I’m dealing with it now with another car… His attitude became irate and I told him that that’s probably why the reviews are terrible because he was named a few times in the reviews. I ended up having to hang up the phone after telling him to have a nice day and he proceeds to call me back telling me that I’m the problem and that’s why I don’t have a car or whatever he said because I hung up on him. In what world do you guys expect to sell quality cars If your reviews are less than 2 stars all across the board and you have people working for you who act like that? I will never and I do mean never patronize this business and anyone who tells me that they are going there I will tell them to run

Bought a low mileage, 2014, CR-V in 2017. Very clean, and we were shown a clean CarFax. Went recently to trade and was told by the dealer that the car had a collision on the vehicle report. I believe that we were lied to and I no longer trust any CarFax report. And certainly, since this car was obtained by them at auction, where apparently the damage was disclosed, they knew and didn't disclose the accident. I had to choose a name to submit the review but frankly, don't recall the associate with whom we delt.

I bought a supposed nice car at this dealership just about a month ago and about three weeks into ownership, I had to top up my coolant which I figured they forgot to do after all it’s a used car. But this happened three more times and because there were two recalls on the car, I took it to the dealer to have them fixed and while there, they did a routine inspection and wouldn’t you know. There was a leak in the coolant line. The price to repair the issue was $1015.00 so I drove out to the dealership and spoke with the sales manager, told him of the issue along with the dashboard coming apart and he said that he would have his service manager text me back so he takes my phone and texts the manager to call me back so a few days go by and I don’t hear anything from the manager so I call the number and it was the dealership number not a cell phone number. When I speak to the service manager, he chided me about my trade in and how he had to fix it blah blah, mind you it was put in their website for sale the next day and sold within a week. They were only willing to offer me $200 towards repairs. Laughable. I’m not holding my Breath for that $200. I will get it fixed myself but PLEASE DON’T BUY A CAR FROM THIS PLACE!! They are low character and dishonest. The reviews don’t lie but they do.

This was the worst mistake I made buying a car…I purchased a 2012 Audi A7 from this dealership and admittedly soon as I get back to Alabama get the car off the trailer crank it and something started rattling drove it around for a day parked it oil stain in the driveway, jack it up to see if I can see where the oil was coming from and while it was up I walk to the rear both tires in the rear was wore out on the inside and showing wire..And not only that the salesman lied to get the sale… I called on several occasions trying to talk to someone only to here I’ll have someone to get in touch with you😡Until today