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Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

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Very friendly, easy to talk to, great experience

Went to Automax Atlanta at the end of a long frustrating day of used car shopping, not intending to spend much time. Salesman Alex was very easy to talk to, he listened to what we wanted and showed us 5 or 6 cars that would fit our needs. He addressed every concern we had, got us into the right car, and made the application process easy. He even gave my daughter some cookies to tide her over while we talked. Then Sales Manager Omar took over and we had a great time closing the deal--very engaging and fun to deal with. They have great cars, a cut above typical used car dealers. It really is a family-owned business, and I believe we got a good deal and I would definitely go back for another car. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great selection! Excellent customer service!

Lakeem was my sales associate, he was very helpful and patient with me, as I was very indecisive regarding the color of the two cars that I had narrowed down my choice to. I spent two days and hours and hours going back and forth with my decision. . Then the experience elevated, I was in the sales manager, Omar's office and had decided on the black Lexus but he could tell that my heart was still with the red Lexus. He said that he wanted to make sure that I was happy. He offered to allow me to purchase the red Lexus and gave me until Monday morning to change my mind. He said if I had a change of heart he would change the purchase agreement and allow me to buy the black one. Thanks for all of your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

quality cars

I went to various dealerships specifically looking for a Honda Odyssey. The cars here are well taken care of and Omar was very helpful. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very happy and satisfied...

I am happy with purchased from Automax. They have great selection of car, and the prices are lower comparing to other dealership. The people are very nice to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Unprofessional / DO NOT RECOMMEND

The price was good. I was promised things by Lakeem that was not delivered. Lakeem is very unprofessional and was not truthful about several things.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thanks Alex

Alex was pleasant and provided great customer service. He was patient and kind and was able to work with out needs and wants. We left satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First Experience

We visited AUTOMAX ATLANTA today and decided to purchase a vehicle. This is very rare because we usually do not make our decisions for major purchases having visited a location one time. However, we knew what we wanted and the sales representatives were extremely flexible in working with our specifications.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

First Experience We visited AUTOMAX ATLANTA today

First Experience We visited AUTOMAX ATLANTA today and decided to purchase a vehicle. This is very rare because we usually do not make our decisions for major purchases having visited a location one time. However, we knew what we wanted and the sales representatives were extremely flexible in working with our specifications.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding! Outstanding! Outstanding!!!

I wanted to share my experience with you during my visit with Automax Atlanta. It started when I visited them to look at a 2011 Lexus ES 350. The car was very nice but there was also was one available at Atlanta Luxury Motors that I was also interested in so I decided to drive there after I left Automax Atlanta. When I arrived at ALM, the car was not nearly what I saw online. There was damage to the rear bumper and the right mirror was damaged as well. ALM also was selling this car as is- no warranty. Unbelievable!!!. So I drove back to Automax Atlanta and spoke to Lakeem about the Lexus and from there I test drove it. The car was amazing!!! What I like about Automax was that they take really good care of their cars and they was selling the car with the warranty from Lexus still available. The staff was super friendly from salesman Lakeem to sales manager Omar. Anna, the finance manager, work out an outstanding deal for me that i couldn't believe. They were real down to earth people who made me feel real comfortable during the process. For anyone who not sure where to visit for your car buying experience, please visit Automax Atlanta. They will make sure you are satisfied and riding in style!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

my review of automax atlanta

I had a great buying experience with Stanley. He was very helpful and knowledgeable and a pleasure to work with. I also enjoyed working with the finance manager, Anna - very friendly and skilled at what she does.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.