Reviews
All of the staff were extremely friendly. Orlando went...
All of the staff were extremely friendly. Orlando went above and beyond to assist me. I appreciated Anna's help and also the manager Omar! I'm extremely pleased with my purchase and the professionalism of this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
Lakeem was a wonderful sales person and very professional. He really did work with me in buying my lexus to make sure everything was set up the way I needed it to be. He was not pushy at all which is the problem that I have with most dealerships. He wanted to make sure I had what I wanted and needed. Thanks Lakeem! I wish there were more sales people like you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excelent
This a great dealership to work with they were very knowledgeable and helpful. They gave me very courteous service and everyone was very friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor Response
Sent a very detailed email via CARS.com with trade in info and questions regarding their MB E500 for sale. Nearly 30 hours later (weekday time frame) I got a very generic "we have the car, call if interested". No response to any of my quesitons or attempts to contact my cell phone.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
nakeela
I had a very great experience at automax customer service was great price was right I would recommend friend anytime Thanks for working with me Omar
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks a much we really appreciate your business
We looked for weeks for the right vehicle and got very...
We looked for weeks for the right vehicle and got very lucky to find the one we bought from Automax. We called and got very prompt service over the phone by Lakeem Jackson! Then when we got there everyone was very hospitable; it felt like going to a friend's house. They did EVERYTHING to help us get what we wanted. We made all of the decisions with out being hassled to get something that we did not want or need. Typically when one goes to a car dealership, it is not a pleasant experience. My husband did not want to look for a car because he did not want to deal with being harassed or pushed into things that we did not want or need. We were both completely surprised by the experience at Automax Atlanta in Lilburn, GA. I have NEVER done a review on a dealership because I was taught that when you have nothing nice to say you should say nothing at all. We LOVE Automax Atlanta!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks a much we really appreciate your business
Great customer service great price and clean cars....
Great customer service great price and clean cars. Friendly atmosphere and I would really recommend automax to all my family and friends. Really impressed outstanding
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks a much we really appreciate your business
This was hands-down the best car shopping experience I...
This was hands-down the best car shopping experience I have ever had. The customer service was exceptional! Our salesman, Stanley, went above and beyond to ensure I received the best price for my vehicle and made this car buying experience easy, smooth, and without any issues. He exceeded my expectations as a buyer and showed superior customer service. I live in Augusta, GA and Stanley and another member of the staff drove from the dealership on a Friday night to Augusta to deliver my new Honda right to my driveway! I cannot express how impressed I was with the professionalism and courtesy shown to me during this transaction. I would highly recommend Stanley and this dealership to anyone in the market for a new or used car. You will NOT be disappointed! Thank you, thank you! A+++++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
thanks a much we really appreciate your business
2006 Nissan sentra
ORLANDO IS A GREAT SALES PERSON. I TRUSTED HIM IMMEDIATELY. I MET HIM A COUPLE OF WEEKS AGO WHEN I FIRST STARTED SHOPPING AROUND FOR A CAR AND CAME BACK TO HIM. I FELT VERY COMFORTABLE WITH HIM AND THAT WAS VERY IMPORTANT TO ME. I WOULD RECOMMEND HIM TO ANYONE I KNOW WHO IS INTERESTED IN BUYING A CAR! IT WAS A WONDERFUL EXPERIENCE! I WOULD BUY MY NEXT CAR HERE, IF HE'S STILL HERE!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
Mr. Jackson was very easy to work with through the whole process. The managers and finance staff were very friendly and professional. I didn't get the feeling of being pressured into purchasing a vehicle. Would recommend the purchase of a vehicle at AutoMax Atlanta.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase