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Automax Atlanta

(771 reviews)
Visit Automax Atlanta
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–6:00pm
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
(866) 712-3179 (866) 712-3179

Reviews

(771 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax Atlanta from DealerRater.

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All of the staff were extremely friendly. Orlando went...

All of the staff were extremely friendly. Orlando went above and beyond to assist me. I appreciated Anna's help and also the manager Omar! I'm extremely pleased with my purchase and the professionalism of this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Wonderful experience

Lakeem was a wonderful sales person and very professional. He really did work with me in buying my lexus to make sure everything was set up the way I needed it to be. He was not pushy at all which is the problem that I have with most dealerships. He wanted to make sure I had what I wanted and needed. Thanks Lakeem! I wish there were more sales people like you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excelent

This a great dealership to work with they were very knowledgeable and helpful. They gave me very courteous service and everyone was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Poor Response

Sent a very detailed email via CARS.com with trade in info and questions regarding their MB E500 for sale. Nearly 30 hours later (weekday time frame) I got a very generic "we have the car, call if interested". No response to any of my quesitons or attempts to contact my cell phone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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nakeela

I had a very great experience at automax customer service was great price was right I would recommend friend anytime Thanks for working with me Omar

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thanks a much we really appreciate your business

We looked for weeks for the right vehicle and got very...

We looked for weeks for the right vehicle and got very lucky to find the one we bought from Automax. We called and got very prompt service over the phone by Lakeem Jackson! Then when we got there everyone was very hospitable; it felt like going to a friend's house. They did EVERYTHING to help us get what we wanted. We made all of the decisions with out being hassled to get something that we did not want or need. Typically when one goes to a car dealership, it is not a pleasant experience. My husband did not want to look for a car because he did not want to deal with being harassed or pushed into things that we did not want or need. We were both completely surprised by the experience at Automax Atlanta in Lilburn, GA. I have NEVER done a review on a dealership because I was taught that when you have nothing nice to say you should say nothing at all. We LOVE Automax Atlanta!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thanks a much we really appreciate your business

Great customer service great price and clean cars....

Great customer service great price and clean cars. Friendly atmosphere and I would really recommend automax to all my family and friends. Really impressed outstanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thanks a much we really appreciate your business

This was hands-down the best car shopping experience I...

This was hands-down the best car shopping experience I have ever had. The customer service was exceptional! Our salesman, Stanley, went above and beyond to ensure I received the best price for my vehicle and made this car buying experience easy, smooth, and without any issues. He exceeded my expectations as a buyer and showed superior customer service. I live in Augusta, GA and Stanley and another member of the staff drove from the dealership on a Friday night to Augusta to deliver my new Honda right to my driveway! I cannot express how impressed I was with the professionalism and courtesy shown to me during this transaction. I would highly recommend Stanley and this dealership to anyone in the market for a new or used car. You will NOT be disappointed! Thank you, thank you! A+++++

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

thanks a much we really appreciate your business

2006 Nissan sentra

ORLANDO IS A GREAT SALES PERSON. I TRUSTED HIM IMMEDIATELY. I MET HIM A COUPLE OF WEEKS AGO WHEN I FIRST STARTED SHOPPING AROUND FOR A CAR AND CAME BACK TO HIM. I FELT VERY COMFORTABLE WITH HIM AND THAT WAS VERY IMPORTANT TO ME. I WOULD RECOMMEND HIM TO ANYONE I KNOW WHO IS INTERESTED IN BUYING A CAR! IT WAS A WONDERFUL EXPERIENCE! I WOULD BUY MY NEXT CAR HERE, IF HE'S STILL HERE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Mr. Jackson was very easy to work with through the whole process. The managers and finance staff were very friendly and professional. I didn't get the feeling of being pressured into purchasing a vehicle. Would recommend the purchase of a vehicle at AutoMax Atlanta.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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