Skip to main content

Chevyland

(690 reviews)

Reviews

(690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chevyland from DealerRater.

Want to share your experience with this dealership?

Write a review

Great experience

The deal was made within 30 minutes. Good trade in value on my truck. The salesman gave me a good price and I accepted. Very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service But Starting To Slack

I always come here for my car service needs. This past experience was the worst so far. I didn't mind waiting an hour or two for service because i was notified ahead of time that they were backed up. I think that the mechanics are rushing and trying to get quantity over quality. I would rather wait longer and have all aspects of my car's inspection looked at instead of getting in and out but not getting as thorough of an inspection. I had to send my car back after it was brought out to me because of several missed items that would have been caught if a thorough inspection would have been conducted.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Horrible horrible liars

Horrible! Horrible experience buy a preowned car. We were sold a used car that had a faulty back up camera. The sales person saw it and noted it when we test drove the car. We made the problem aware to management before we signed any paper work and all parties assured us they would fix the backup camera at no charge to us. All it took for this friendly sales team to change was our signature on the paperwork. We scheduled a time to have the work done on a later date. Once we showed up to get it fixed they tried to charge us $900 for the repair. I talked with our sales person and she informed the maintenance staff and her boss what was happening and of the promises that has already been made on their part to fix the problem. I literally see her walk out of her bosses office, grab her purse, and leave through the back door. We get called called in to the used car sales managers office a man by the name of Gerry Sanders. He informs us that they will not be fixing the problem and that if we had been told otherwise by any of his team that we had been lies to! He admires they had lied to make the sale! I told him if they didn't hold up to their word that we would never be doing business with them again. He literally smirked and told me that with a business their size they didn't need my business and asked me and wife to leave. Unless you just want to be another number on their quotas don't buy your cars from here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service compassionate worker

You have an employee there name Mr. Scott Colbert his approach is so claiming he knows how to make you feel like you are the only person there he's very compassionate and caring I am a nurse and he's the kind of person we need in our employment. You have an employee you need to do all you can to keep him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent

My Saleman Mr. Charles Glover Made My Visit Wonderful He Was Very Friendly,Honestly And Very HelpFul.. Im Very Satified With The Purchased Of My New Car ...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

I arrived to get an oil change and tire rotation. After the tech took my information he asked if I needed anything and showed me to the lobby. The service didn't take very long and I was very impressed with the professional individuals I encountered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service and a very clean facility

We were "just looking" and now we have a 2014 Silverado in our garage thanks to Jana Herbrough. We are very pleased with the way we were treated by Chevyland. Jana found us in the parking lot looking and the rest is history! Jana was so nice and just a pleasure to deal with! Thank you for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Chevyland

Chris Curley was very helpful and genuine. He made the experience easy and fun. I trusted his knowledge and felt like he was assisting me in big decisions instead of "selling to me ". I would refer anyone to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent

They made the "car buying" experience very pleasant. I'm a very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Tire Replacement

Well, had an flat that could not be repaired. ONly 6700 miles on tires. Had insurance I bought from u upon vehicle purchase. All costs covered except about $13.00. Discussed with Chris in Service and also an insurance rep. Still confused as to why the entire cost was not covered. It is not the money but the principal.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No