Reviews
I just completed the purchase of a 2008 Mitsubishi Spyder...
I just completed the purchase of a 2008 Mitsubishi Spyder GT with Automaxx of Summerville. I live in Iowa and was looking for that specific model nationwide. I was a bit nervous about buying a car sight unseen but the folks at Automaxx did a great job guiding me through the process. While the car had super low miles, it was still 13 years old. They did a great job showing me all the flaws via facetime and videos. They even put the car on a lift so I could see the underside! I'm sure they could have sold this car to someone local as soon as it hit their lot, but they took their time and worked with me as I was the first person to reach out to them about it. We completed the transaction in days and they facilitated the transport, which went smoothly. The bottom line is they did a great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We recently purchased a vehicle sight unseen. Tonya and...
We recently purchased a vehicle sight unseen. Tonya and Jenna in internet sales were amazing. Due to covid we were unable to travel to the dealership so we depended on their word and everything they said was exactly as stated. They went out of their way to make sure we were comfortable and never felt pushed into anything. The day of the delivery Mike in finance was wonderful vehicle and paperwork were delivered at the exact time promised and when we had a question Mike got right on the phone to clear up our concern, which was a DMV transfer difference that due to our last minute transfer the charge was off by about $30 (we were refunded quickly). Great dealership, great people!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place and great vehicles!.my salesman Oliver was...
Great place and great vehicles!.my salesman Oliver was the best I’ve ever had,if u ever go here be sure to ask for Oliver!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband purchased a vehicle from them in OCTOBER. It...
My husband purchased a vehicle from them in OCTOBER. It is now MID-FEBRUARY and we have not received the title. Not only that, but today we received notification from the DMV that the tag was NOT properly transferred from his old vehicle to his new vehicle, which means he has been unknowingly driving ILLEGALLY for months. My husband’s license will be suspended if he doesn’t get all of this resolved within a couple of weeks. My husband already went through enough having his life upended from a motor vehicle accident that wasn’t his fault, which is why he needed a new vehicle to start with. Purchasing another vehicle should not be like this. We are livid. This is the worst experience we have ever had with purchasing a vehicle. Save yourself a lot of time and stress by NOT PURCHASING A VEHICLE HERE! 😡😡😡
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent job. Found auto online, contacted dealer,...
Excellent job. Found auto online, contacted dealer, speedy purchase, flew in from Wisconsin, took delivery, and drove back 1064 miles. No issues great staff. #iwouldreccomendtoafriend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As far as salesmen, KJ Roberts is the best! Great...
As far as salesmen, KJ Roberts is the best! Great listener, works hard to get what you want & need! KJ & Becky made both of my car purchases go very smooth. The Dealership has great inventory!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a car.
See Brian Nasca. Friendly place and fair prices. No pressure to buy and prices are very reasonable. Will give you are carfax and cost of similar vehicles in the area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buying experience
The wife and I went in to look at a vehicle she had seen online and Brian Nasca made the whole buying experience a pleasure . We are now proud owners of a 2014 Chevrolet Equinox.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
These people are every thanks Danielle and Kyle
I came into purchase a car amd things really didn't go as plan! But what mattered to me the most and that Danielle messaged me and made it all better! I messaged her back thanking her so much for reaching out to me so we can make things better❤ I dealt with Kyle who took me test and driving, also some paperwork but he was so funny we shared stories about our kids and laughed!! He also set up my car Bluetooth for me he was just as excited as me❤ To top it off Danielle finished my paper work and she was awesome these people make you feel at home! It was like I was with my family!! I would definitely recommend this car lot to everybody ❤ such genuine kind hearted people! Thanks yall❤
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest Advertising
Went to purchase a vehicle I had seen online advertised as *NON-SMOKER*. Walking up to the car, it was apparent that was not the case. The manager, Mike Dangerfield, told me my opinion was subjective. The sales associate who test drove the vehicle with me said the car was disgusting and reeked. Terrible experience and would never recommend this business to anyone. STAY AWAY.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Smells can be determined by each person differently. We didn't agree that the smell was smoke but we still offered to put the vehicle through our chemical correction to fix the smell at no charge. That product works wonders because it doesn't just mask the smell but chemically cleans the cloth to correct it. We hate that we didn't get to earn your business this time but we would love the opportunity again in the future. - Mike Dangerfield, Internet Manager @ Automaxx