Reviews
Excellent job. Found auto online, contacted dealer,...
Excellent job. Found auto online, contacted dealer, speedy purchase, flew in from Wisconsin, took delivery, and drove back 1064 miles. No issues great staff. #iwouldreccomendtoafriend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As far as salesmen, KJ Roberts is the best! Great...
As far as salesmen, KJ Roberts is the best! Great listener, works hard to get what you want & need! KJ & Becky made both of my car purchases go very smooth. The Dealership has great inventory!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy a car.
See Brian Nasca. Friendly place and fair prices. No pressure to buy and prices are very reasonable. Will give you are carfax and cost of similar vehicles in the area.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
car buying experience
The wife and I went in to look at a vehicle she had seen online and Brian Nasca made the whole buying experience a pleasure . We are now proud owners of a 2014 Chevrolet Equinox.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
These people are every thanks Danielle and Kyle
I came into purchase a car amd things really didn't go as plan! But what mattered to me the most and that Danielle messaged me and made it all better! I messaged her back thanking her so much for reaching out to me so we can make things better❤ I dealt with Kyle who took me test and driving, also some paperwork but he was so funny we shared stories about our kids and laughed!! He also set up my car Bluetooth for me he was just as excited as me❤ To top it off Danielle finished my paper work and she was awesome these people make you feel at home! It was like I was with my family!! I would definitely recommend this car lot to everybody ❤ such genuine kind hearted people! Thanks yall❤
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dishonest Advertising
Went to purchase a vehicle I had seen online advertised as *NON-SMOKER*. Walking up to the car, it was apparent that was not the case. The manager, Mike Dangerfield, told me my opinion was subjective. The sales associate who test drove the vehicle with me said the car was disgusting and reeked. Terrible experience and would never recommend this business to anyone. STAY AWAY.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Smells can be determined by each person differently. We didn't agree that the smell was smoke but we still offered to put the vehicle through our chemical correction to fix the smell at no charge. That product works wonders because it doesn't just mask the smell but chemically cleans the cloth to correct it. We hate that we didn't get to earn your business this time but we would love the opportunity again in the future. - Mike Dangerfield, Internet Manager @ Automaxx
Went to purchase a vehicle I had seen online advertised...
Went to purchase a vehicle I had seen online advertised as *NON-SMOKER*. Walking up to the car, it was apparent that was not the case. The manager, Mike Dangerfield, told me my opinion was subjective. The sales associate who test drove the vehicle with me said the car was disgusting and reeked. Terrible experience and would never recommend this business to anyone. STAY AWAY.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
A big thank you to Bruce in the service department and...
A big thank you to Bruce in the service department and the parts manger for getting my repair covered under my extended warranty. They saved an Automaxx a customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Poor service
Very poor service. Called in advance with pre approval. Told the representative that I was on my way to purchase vehicle but it was a 5 hour drive to them. They confirmed everything was good too go. Called multiple times on way to confirm appointment, still the representative said everything was good to go. I showed up earlier then the appointed time only for them to tell me they sold the car 20 minutes before my arrival. They gave no phone call or anything. The manager was very rude and basically said it’s first come first served.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We hate that you didn't enjoy your experience. We understand the frustration but without a monetary commitment like a deposit, we couldn't hold the vehicle for you. The timing here is the only tough part. When you arrived the customer had just left the office and was still putting insurance on the vehicle. We wouldn't have called you to tell you the vehicle was sold until we confirmed insurance to complete the deal. You arrived the same time that was happening. We hope to still earn your business in the future and we thank you for the opportunity the first time. - Mike Dangerfield, Internet Manager @ Automaxx
My experience with Automaxx of Summerville was great...
My experience with Automaxx of Summerville was great specially with the help of Priscilla Marquez. Getting a vehicle? please ask for her she’s awesome !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car