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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Customer Service!!!

Nick Mootz was great! very helpful and fun to work with! The buying process was quick and painless. Check out there awesome website and make an appointment with Nick Mootz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome!

Awesome! Our salesman “Kyle Essenmacher” was great! He really went above and beyond what I expected. Very satisfied with our experience. He was very helpful with our decision and was great with interacting with our kids. He took finding us the right car for our growing family very seriously.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun car buying experience

Great place to purchase a vehicle from. We had a no fuss, no pressure fun time. Nick was very pleasant and was extremely helpful regarding our questions and concerns. Managers were willing to work with us in order for us to get the vehicle we really want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2013 Dodge Ram

2nd vehicle purchased from Automaxx! Great customer service and wonder ful experience! Will buy here again! Thank you Nick and all of you at Automaxx!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mister

They will tell you have the vehicle and they don’t! They are extremely desperate for business and CoRy will harass you, when you tell them "No" that you do not want buy from them. No means No and Stay Away from this desperate dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice try guys

We were $300 apart on the price. that $300 cost them the sale. The next day they drop the price $300 to try and draw me back in. Nice try Mr. sales manager you need to wake up a little earlier. I saved myself $2300 by buying the same car that had 9k more miles from somewhere else. I know I made the smart choice. So you can raise the price back up that $300 I won’t be back.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

I Had a Great Experience Buying My First Car From Automaxx!

I was so impressed with the service that I received as a first-time buyer of a car from this particular car dealership!!! My salesperson, Katrina Capitan, along with the other staff at this local dealership, did a great job helping me with my car purchase, especially with my monthly payments on my new car!!! One of the greatest things that happened to me during my experience at this local car dealership, I did not have to wait for hours during my purchasing of my car!!! Wow!!! I would recommend anyone who needs a vehicle to try this car dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Don’t buy there!

They will tell you they have the vehicle and they don’t!!! We drove 2 1/2 hours and talked to them for three weeks up until the minute we were driving to the dealership. Then they wanted to sell us another vehicle. Don’t do it!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Don’t go there!

They will tell you have the vehicle and they don’t!! Slimy people! We drove 2 1/2 hours on their word that they had the vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Smart Key

I bought a 2015 Chrysler 300 S . I had a problem with the smart key. They owner, Johnny Dangerfield, solved the problem with my Smart Key and also gave me an extra Smart Key , free of charge. My entire experience there was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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