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Automaxx of the Carolinas

(1,968 reviews)
Visit Automaxx of the Carolinas
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 1:00pm
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Sales Service
Monday Closed Closed
Tuesday 9:00am–7:00pm 8:00am–6:00pm
Wednesday 9:00am–7:00pm 8:00am–6:00pm
Thursday 9:00am–7:00pm 8:00am–6:00pm
Friday 9:00am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 9:00am–1:00pm
Sunday Closed Closed
(843) 376-3413 (843) 376-3413

Reviews

(1,968 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome process.

Visited Automaxx to check out a vehicle and due to their upfront process we purchased the car.. Jason was informative and genuine throughout. Not pushy.....gave information and let us decide. We will definitely be going back when it's time to upgrade my husband's vehicle. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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No Hassle Buying Experience

No pressure at all and honest answers to all questions. Everyone we worked with aimed to please! I am a returning customer and will continue to buy our vehicles at Automaxx.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Service

Cash was very helpful, made the whole process less painful. Great sense of humor. When we come back we are definitely asking for Garrett Cash

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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automaxx and clancy

clancy sold me a nice nice honda accord no haggle no hasle he is a really great guy went to severral dealers and he stood heads above all dealers in the charleston area would recomend clancy and automaxxx to any one looking for a really nice pre owned auto

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Unethical

For 24 hours I exchanged text messages with a sales rep about a specific vehicle listed on their website. The sales rep urged me to come see the car so I agreed. I burned some vacation time and visited the lot only to discover the very car the sales rep claimed was available as recently as 30 MINUTES PRIOR TO MY ARRIVAL was not available! The sales rep said the car was sold and I replied, "That's not true, I have text messages from you only minutes ag0 claiming the car was here." He then said the car was “in the shop” and will not be sold. Not surprisingly, the sales rep claimed to have “60 other cars he’d love to show me.” Bottom line: 1) the sales rep lied, 2) the car listed on their website and other websites did not exist, 3) the car was bait, and 4) this unethical, slimy behavior should not be tolerated by anyone. Automaxx.this is shameful.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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custermer service was good and clancy

Clancy and Brenden were realy good he helped me pick a camry traded my truck and will recomend him great service great selection and its a one stop shop dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Used car

David Clancy was the most professional salesman we have ever dealt with! From the sale to the end he was very knowledgeable and knows his cars. We will be back to do business with him in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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clancy was awsome

clancy was t with in a long time he is so cool he really is a people person i am on the road with my new car thanks to clancy wow wow wow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worked with Nick Mootz

Nick Mootz was our sales person! Nick helped me find my dream truck which was a 2011 GMC Sierra. The Sales Manager Johnny even drove the truck himself to insure it was a great truck. Thanks Automaxx

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Automaxx is the best! Go see Nick Mootz!

Great place to buy a car. The staff is very friendly and the energy in the building is great! I will definitely be a back! Thanks Nick Mootz!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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