Automaxx of the Carolinas

Automaxx is the 3rd store we went to and it was by far the best experience. They educated me quite a bit when it came to financing. I got a really good interest rate through Anderson Brothers Bank. Nick Mootz was our sales person and he did a wonderful job!

I had problems with a Toyota and no other shop could solve the problem. Garrett referred me to Automaxx. TJ the Technician is a Technician not a parts changer. He fixed my car at a fair cost. Thanks Automaxx!!!

Anthony was my salesman and was extremely helpful and nice the entire time. He answered any questions we had and was very knowledgeable. My overall buying experience was great and I will recommend Automaxx

Anthony was an amazing salesman he helped out so much in our car buying experience. The AutoMaxx team was totally transparent made my want and needs a top priority

Anthony Grana helped me so much finding the car I needed within my price range. I would definitely see him in the future for more car purchases

Nick Mootz was our salesman and he did a wonderful job explaining everything. Automaxx is a great dealership with cutting edge technology to get you the lowest prices.

TJ is the man, another shop had my wifes car for 2 weeks and could not figure out the problem. he did in a couple hours . the breaks are fixed

Go check out Nick Mootz! We Had a great time car shopping and found our Chevy Silverado right away. They have a ton of pickups!

Great customer service. The people make you feel more than welcome and they don't push anything onto you. They listened to what I wanted and went out of their way to get me to that point. If you can ask for Justin, he is truly a person worth talking with and he will go out of his way to help. For this I give Automaxx of Summerville, a true round of applause.

So, I was driving by here and saw a Yukon Truck that caught my eye. My sales guy was on top of it and very informative through the buying process. The truck drove wonderful and I was sure my wife would love the truck and since they have a “no-dickering” rule I went ahead and make the purchase. I had one request with changing our tires and wheels and the General Manger made sure that was all taken care of. The next day I can and picked up my truck and confirmed via text message that it was ok to take the plate of my old truck and put it on my new truck. He said it was. A week later I am at the DMV and was told I cannot transfer the plate until the dealership process the paperwork….So I call there and very politely (they record their calls) and get Tina the Bookkeeeper who is less than pleasant and quite insulting while I can’t even get a date to make this happen (this wouldn’t have been a big deal if the Salesman had told me the correct info in the beginning). I asked her for the title, and she said we can’t just give the title out, I then remind her I purchased the truck cash, she pauses and checks with her a manger who says I need to wait for the title. 8 Days after owning the truck, my wife says it is making a funny noise, so I bring it to the Chevy dealer and pay the $99 diagnosis fee before bringing it back to Automaxx, because I don’t trust they will do the right thing. Low and behold, the Vac pump is gone and its an $800 fix a little after a week of purchase. So I take it back to Automaxx and 4 hours later they call and say their 3000 mile warranty doesn’t cover the vac pump and neither does my extended warranty. The process of finding that out was such a headache (you should send your service staff over to Mcelveen so they can get lessons on how to talk to people)- Oh yeah and why pen at 8am if everyone is in a “staff meeting” After running the Carfax (this was an Enterprise Rent A Car) I should have just bought it from them and got one with less miles. I am out $800 have no tag or title. The good news is; I will make this right as soon as they let me know the process for arbitration (cant even sue them-lol). Avoid this place, good presentation, but they fail on the follow up. Too may other options in town.