Reviews
Excellent staffs and facility.
Excellent staffs and facility. Amy was my advisor and always helpful and detail with my service needs. She also helped me fix my brake light next day after service. My goto place for my cx5
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sriram, thank you for sharing your experience with Amy and the team at Germain Mazda East of Columbus! We're delighted to be your go-to place for all things CX-5. Safe travels ahead!
First time was excellent customer service for vehicle
First time was excellent customer service for vehicle maintenance. Friendly, easy to work with! Will be back for all my maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tina, we're delighted to hear about your positive experience with our team at Germain Mazda East of Columbus! We look forward to seeing you again for all your future maintenance needs.
great, so easy to schedule and very friendly.
great, so easy to schedule and very friendly. always does a good job! will schedule again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate you taking the time to leave Germain Mazda East of Columbus this awesome review, thank you!
The service team at Germain Mazda consistently delivers
The service team at Germain Mazda consistently delivers excellent service—helpful, efficient, and accommodating every step of the way. The Service Advisor, Amy Duggar, stands out with her exceptional knowledgable and genuine care. I always feel confident she's looking out for my best interests. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jen, thank you for your kind words! We're delighted to hear that Amy and the Germain Mazda East of Columbus service team have consistently provided excellent care. We appreciate your recommendation and look forward to serving you again in the future!
My car shopping experience at Mazda Germain East was
My car shopping experience at Mazda Germain East was wonderful. My husband and I liked Domenyk. He was very helpful, patient, and understanding. Didn't think I was going to buy a car that day, but I did. Everybody was nice and helpful. Thank you Mazda Germain East for a great experience and definitely recommend them !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cathy, we're delighted to hear that Domenyk and the team at Germain Mazda East of Columbus made your visit a memorable and positive experience. Thank you for recommending us, and enjoy your new ride!
As always, excellent service, courteous staff, great
As always, excellent service, courteous staff, great facility, and a sense that my car is in good hands.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to know that our team at Germain Mazda East of Columbus consistently provides excellent service and a welcoming environment. We appreciate your trust in us with your vehicle!
I had my vehicle serviced at Germain Mazda and it was
I had my vehicle serviced at Germain Mazda and it was excellent! The service was prompt, friendly and professional. I dont have my vehicle services anywhere else. Amy is excellent with customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TJ, we're delighted to hear that you had an excellent service experience with Amy and the team at Germain Mazda East of Columbus! Thank you for trusting us with your vehicle needs. We look forward to serving you again in the future!
Amy in Service was great.
Amy in Service was great. Overall the convenience in booking a time.. the pre appointment reminder.. the communication from the vehicle service review.. and then the helpful suggestions about option for looking at winter tires for our Mazda that our daughter uses. Staff and service with Germain Mazda is top notch.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Perry, we're delighted to hear that Amy and the team at Germain Mazda East of Columbus provided you with top-notch service. We appreciate your feedback on our booking process and communication, as well as the helpful suggestions for winter tires. Thanks for choosing us!
I've been incredibly satisfied with my experiences at
I've been incredibly satisfied with my experiences at Germain Mazda of Columbus. The ease of scheduling and receiving maintenance from their service dept has consistently impressed me. Toni was my service advisor this time around and I applaud her for help in making informed decisions about the maintenance of my vehicle. This is a top notch dealership in the city. The lounge renovations turned out great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Howard, we're delighted to hear that Toni and our service team at Germain Mazda East of Columbus have consistently impressed you! It's great to know you're enjoying the new lounge renovations as well. Thank you for your kind words and support!
I was hesitant to buy a car online and have it delivered.
I was hesitant to buy a car online and have it delivered. Domenyk made the entire process comfortable. He took the time to explain the entire process, took me on a live up-close online tour of the vehicle, found a shipping solution, and even found me a lower finance rate than I was able to find. He is a true professional who goes above and beyond for his customers. I would buy another Mazda from him any time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Drew, we're delighted to hear that Domenyk made your online car buying experience smooth and comfortable at Germain Mazda East of Columbus. It's great knowing he went above and beyond to make things convenient for you! Enjoy your new ride, we wish you safe travels ahead!