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Germain Mazda of Columbus

(699 reviews)
Visit Germain Mazda of Columbus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 571-0223 (888) 571-0223
Used (888) 860-8807 (888) 860-8807
Service (866) 442-2326 (866) 442-2326

Reviews

(699 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This group always does a wonderful job when looking for a

This group always does a wonderful job when looking for a new car or if I need service on my other Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Craig, we're delighted to hear that you've consistently had great experiences with us at Germain Mazda East of Columbus. Thank you for your continued trust and support!

We had a great experience with Domenyk from mazda.

We had a great experience with Domenyk from mazda. Very friendly and knowledgeable and helped my granddaughter buy her first car!! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tammy, we're delighted to hear Domenyk provided a great experience for you and your granddaughter at Germain Mazda East of Columbus! Thank you for choosing us.

Great staff here; Always professional and friendly!

Great staff here; Always professional and friendly! I would not hesitate to do business with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

James, we're delighted to hear that you had a positive experience with our team at Germain Mazda East of Columbus. Thank you for your kind words and support!

They were very thorough in fixing my issue with the

They were very thorough in fixing my issue with the headlamp error. The Germain service team is great compared to others I have dealt with with. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Heidi, thank you for the kind words! We're glad to hear our Germain Mazda East of Columbus service team could assist with your headlamp issue. Safe driving ahead!

Very friendly and attentive to my questions during the

Very friendly and attentive to my questions during the visit. Positive experience. I will return.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Sincere, your kind review warms our hearts! Thank you from the Germain Mazda East of Columbus Team.

Raul the salesperson did a good job in order for me to

Raul the salesperson did a good job in order for me to make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Dawn, we're delighted to hear that Raul provided you with a thorough and patient car-buying experience at Germain Mazda East of Columbus. Thank you for sharing your appreciation!

Carlos was amazing I was super nervous and he made it

Carlos was amazing I was super nervous and he made it great experience!! I recommend them!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Carlos and the Germain Mazda East of Columbus Team!

Bought my Miata here in 2016.

Bought my Miata here in 2016. Been bringing it and my RX-8 here for service ever since. The staff is fantastic. Particularly Amy the Great. Roccie and Toni are cool and all, but Amy the Great is a hero and a scholar when it comes to working the service department. I would literally be lost without her. She is always professional, kind, and just the right level of goofy to be personable. Exactly what I'm looking for when I bring my cars in for service. I hate it when I have to deal with a stiff, and that's not Amy the Great! The pricing is also reasonable. They sometimes even find little coupons to help me out. Service is expected, good service is appreciated, but great service is what you get when you work with Amy the Great in the service department at Germain Mazda. Got a Mazda? Need it serviced? Call up ol' Germain Mazda on Morse Road and ask for Amy the Great. They'll know who you are asking for. And you won't be disappointed in your experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ryan, thank you for sharing such a glowing review of your experiences with Amy and the team at Germain Mazda East of Columbus! We're delighted to know that her exceptional service keeps bringing you back. We appreciate your loyalty and look forward to continuing to provide great care for your Miata and RX-8! Safe travels until next time!

Everyone where was very nice, great fast service.

Everyone where was very nice, great fast service. Yvonne Fisher very 👍very clean and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Darnell, thank you for sharing a great review of Yvonne and Germain Mazda East of Columbus!

Professional service.

Professional service. The sales person did not pressure and listened to me and what I wanted Domenyk was awesome. He took pictures of each vehicle I was interested in and videos he made and texted them to me even though it was cold and snowing. He’s probably the best car salesman I have ever worked with. I will miss talking with him! Lol Excellent customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cynthia, we're delighted to hear that Domenyk provided such excellent service and made your experience at Germain Mazda East of Columbus memorable. Thank you for sharing this wonderful feedback! If there's anything else we can do for you, just let us know!