Reviews
Great staff here; Always professional and friendly!
Great staff here; Always professional and friendly! I would not hesitate to do business with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we're delighted to hear that you had a positive experience with our team at Germain Mazda East of Columbus. Thank you for your kind words and support!
They were very thorough in fixing my issue with the
They were very thorough in fixing my issue with the headlamp error. The Germain service team is great compared to others I have dealt with with. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Heidi, thank you for the kind words! We're glad to hear our Germain Mazda East of Columbus service team could assist with your headlamp issue. Safe driving ahead!
Very friendly and attentive to my questions during the
Very friendly and attentive to my questions during the visit. Positive experience. I will return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sincere, your kind review warms our hearts! Thank you from the Germain Mazda East of Columbus Team.
Raul the salesperson did a good job in order for me to
Raul the salesperson did a good job in order for me to make the right decision for buying my new car. He was patient with me explaining the important features of the car. I appreciate it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dawn, we're delighted to hear that Raul provided you with a thorough and patient car-buying experience at Germain Mazda East of Columbus. Thank you for sharing your appreciation!
Carlos was amazing I was super nervous and he made it
Carlos was amazing I was super nervous and he made it great experience!! I recommend them!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending Carlos and the Germain Mazda East of Columbus Team!
Bought my Miata here in 2016.
Bought my Miata here in 2016. Been bringing it and my RX-8 here for service ever since. The staff is fantastic. Particularly Amy the Great. Roccie and Toni are cool and all, but Amy the Great is a hero and a scholar when it comes to working the service department. I would literally be lost without her. She is always professional, kind, and just the right level of goofy to be personable. Exactly what I'm looking for when I bring my cars in for service. I hate it when I have to deal with a stiff, and that's not Amy the Great! The pricing is also reasonable. They sometimes even find little coupons to help me out. Service is expected, good service is appreciated, but great service is what you get when you work with Amy the Great in the service department at Germain Mazda. Got a Mazda? Need it serviced? Call up ol' Germain Mazda on Morse Road and ask for Amy the Great. They'll know who you are asking for. And you won't be disappointed in your experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ryan, thank you for sharing such a glowing review of your experiences with Amy and the team at Germain Mazda East of Columbus! We're delighted to know that her exceptional service keeps bringing you back. We appreciate your loyalty and look forward to continuing to provide great care for your Miata and RX-8! Safe travels until next time!
Everyone where was very nice, great fast service.
Everyone where was very nice, great fast service. Yvonne Fisher very 👍very clean and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Darnell, thank you for sharing a great review of Yvonne and Germain Mazda East of Columbus!
Professional service.
Professional service. The sales person did not pressure and listened to me and what I wanted Domenyk was awesome. He took pictures of each vehicle I was interested in and videos he made and texted them to me even though it was cold and snowing. He’s probably the best car salesman I have ever worked with. I will miss talking with him! Lol Excellent customer service
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cynthia, we're delighted to hear that Domenyk provided such excellent service and made your experience at Germain Mazda East of Columbus memorable. Thank you for sharing this wonderful feedback! If there's anything else we can do for you, just let us know!
Booking services is always easy with their online system.
Booking services is always easy with their online system. They never do services/repairs unless you really need it. Staff are always nice and helpful. I also get a video of the service so its nice to see the car’s condition. Free car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we're delighted to hear that you enjoy the convenience of our online booking system and appreciate the transparency with service videos at Germain Mazda East of Columbus. Thank you for highlighting our team's helpfulness and those extra touches like a free car wash!
I made an appointment for a test drive, they confirmed
I made an appointment for a test drive, they confirmed the next day at at 10 am, and said they would have it ready for me. When I got there at 3:30 pm, it was not ready. When the sales man got back, he informed me the car was sold.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terry, I apologize for the inconvenience you experienced with your test drive appointment. It sounds like there was a miscommunication on our end, and I'm sorry we weren't able to meet your expectations. If there's anything else we can do to assist you in finding another vehicle or if you'd like to discuss this further, please feel free to reach out. Thank you, Chris Sylvis - Sales Manager - (614) 583-2012