Germain Mazda of Columbus

After 6 weeks and 2500 miles, I could not be more pleased with my decision to purchase a 2014 Mazda CX-5 Grand Touring crossover SUV from Germain Mazda. To date I have had a superb ?ZOOM-ZOOM? experience! The car is really fun to drive. I traded in a larger car and had some concern about the ride the shorter wheel base of the CX-5 would provide. I have been very impressed with CX-5?s quiet, comfortable ride. The 2.5L 4 cylinder engine provides the ?get up and go? when necessary. Thus far, I have averaged 30.5 mpg. There are many positive comments I could make about the CX-5 but one feature I really like is the Blind Spot Mirror Monitoring System. I feel much safer when changing driving lanes while listening to the ?BOSE? surround sound system. After researching and driving the top 2 competitors to the Mazda CX-5, I did make the right purchase decision. And, most crucial to me was my buying experience could not have been more pleasant and professional at Germain Mazda located in Columbus, Ohio. Each person I communicated with (Paul Germain, Lew Karbler, Sonny Sosniak, Sandy Foor & Kyle Barger) made the sometimes difficult task of purchasing a new car pleasurable. Thanks to everyone at Germain Mazda and keep up the good work. My recommendation to anyone who is going to purchase a new crossover SUV is to visit Germain Mazda. You will be treated fairly, enjoy your buying experience, and most of all if you purchase a CX-5 you will be very pleased with the car?s performance.

Overall a good car buying deal!! I plan to go back for my next car after being with Toyota for my last 3 cars. some of the extra add on package sales were a bit overbearing at the end. But again better than many other dealerships.

My wife first visited Germain Mazda to look for a particular late-model used car for us. She was greeted by Product Specialist Terry Johnson who made her feel welcome. Since I was not able to be there he allowed my wife to drive the car home to show me. The next day we both drove the car back to the dealership to negotiate the sale. We only had two minor issues with the car. Both issues were quickly resolved by Terry and the Sales Manager to our satisfaction. We then met with the F&I (Finance)/Used Car Director Sonny Sosniak who was very personable, factual and informative. Sonny went the extra mile to explain the excellent finance, service and maintenance options/levels available in a low-pressure way. In the end we both left Germain Nissan with the car we wanted having paid the best market price available and with very comforting service and maintenance plans. Germain is now the first place we will go for future vehicle needs. Thank you Terry, Sonny and the Germain Mazda Team for a great experience!

Excellent experience. I knew what I wanted, told Terry Johnson where I needed to be, and he and the Mazda team made it happen. Terry was not pushy or the stereotypical car salesman. He listened to what I wanted and found it for me. It was very easy. The entire experience lasted under three hours. Sonny Sosniak also made the financing portion go quickly and explained everything that I needed him to explain. I am very satisfied.

When I shop for something, especially something big, I do extensive research and then shop around a bit before I make a decision, so I expected leasing a car would take us a few days at least. Not this time. Germain Mazda was the first place we walked into, and we left that day with a great new car. Exceptional service all around. No hard selling-tactics, just very willing to please the customer. Rusty Wilson in particular took all the time we needed to drive the car around, ask questions, and work with us on getting the best lease for our needs. He knew a great deal about why the Mazda 323 is the best car on the market for us, why the car works the way it does, and how it compares to other cars. Great customer service all around, and great maintenance care that comes with the car purchase. As a decades-long, multi-generational Honda driver, I thought I'd be driving Hondas for the rest of my life. Germain Mazda changed that! If you're in the market to buy or lease a car, give Germain Mazda a try, and ask for Rusty. He was very friendly and professional. He even helped me sync my cell phone and Bluetooth with the car's system, which saved me a lot of guesswork. And he called to check on how we were doing with the car a couple of weeks after we got it. we've already planned to go back when our other car gives out to buy another Mazda.

Great experience overall. Rusty Wilson and Sonny Sosniak are very friendly, very professional, and were fun to do business with. Will definitely buy from them and Germain Mazda again!

My buying experience was excellent from start to finish. I purchased a new CX-5, which is the top-rated CUV on the market. My sales team was professional, honest and transparent with pricing. They even drove to Indiana to intercept a new delivery of the exact model I wanted, and matched the lowest price of their competitor. Their facility is new and modern, and the sales team has been with the Germain family for years. They know how to treat the customer right so they will become repeat customers. I highly recommend them over the other local Mazda dealers, with whom I did not have such a good experience during my research phase.

Very Thorough and Honest. These two things are what I look for. The salesman at Mazda exceeded my expections. I would definitely recommend someone I know who is looking for a car.

My husband and I recently purchased a mazda cx5. We love the car, but more than the product; we are extremely impressed with the management and the sales personnel. Kudos to Terry Johnson. He sold us on the car and answered every question with a smile and patience. He has remained in contact after the sale and makes you feel as if you are the only customer of importance. I have never had a dealership earn my business in the professional manor that the staff at Germain Mazda approaches the entire process. I took the mazda in for the 1000 mile checkup and found the service department to be excellent and friendly. I look forward to dealing with Germain for years to come

The buying experience provided by Rusty and his co-workers was of top quality to me and my family. The professionalism we observed will most surely be shared with friends and family. The low pressure sales approach, along with his vast knowledge gave us a clear sense of sincerity. As well, the overall process from start to finish was detailed, yet concise. I look forward to our extended relationship as the months and years proceed.