Reviews
Very professional personnel in all areas of the
Very professional personnel in all areas of the dealership. There has never been a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled that you have had such positive experiences with our team at Germain Mazda East of Columbus! Thank you for your business and your great review. Drive safely!
Fantastic
Jordan was great and able to work with us on price and very transparent on the car we looked at/bought. He was friendly and welcoming and not intimidating. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, we're delighted to know that Jordan provided you with a transparent and friendly experience at Germain Mazda East of Columbus. Thanks for your kind words! Enjoy your new car!
Highly recommend and honest
Tim Nilsen and his sales team have always been top notch. I'm a returning customer for 12 years now. Marcus was professional and prompt.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to know you've been with us for 12 years at Germain Mazda East of Columbus! It's great that Tim, Marcus, and the team continue to provide top-notch service. We appreciate your loyalty and look forward to serving you in the future!
From start to finish, it was a solid experience.
From start to finish, it was a solid experience. The staff were attentive and answered all of my questions plus more when they arose. The incentives offered plus the quality and quantity of options available were great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a solid experience from start to finish at Germain Mazda East of Columbus. Our team is always here to answer any questions and provide the best options possible. Thanks for your review!
Trust the Service Department
I had a problem with my liftgate. It would not lock. I came without an appointment. The staff surrounded me with confidence and hope. I left completely satisfied!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolyn, we're glad to know our team at Germain Mazda East of Columbus was able to assist with your liftgate issue. It's great that you left satisfied! Thanks for the review!
Great Mazda dealer
I Would highly recommend Germain Mazda of Columbus. My new car purchase was smooth and quick. Jason is the best, super efficient and very friendly!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
MK, we're delighted to know that Jason and our team at Germain Mazda East of Columbus made your car buying experience smooth and quick. Thanks for the recommendation!
Wonderful team and would definitely recommend them.
Wonderful team and would definitely recommend them. Our agent Charles was the best and accommodated all our needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Charles and our team at Germain Mazda East of Columbus were able to meet your needs! Thank you for recommending us—we appreciate it.
Best New Car Purchase Ever!
Jordan was fantastic! So knowledgeable and helpful. We bought a 2024 CX-90 after test driving several cars. He explained the features of all of them. He even programmed our first oil change into our new car’s computer. If you are looking for a new car we definitely recommend Germain Mazda of Columbus. Be sure to ask for Jordan Bostic, he’s the best!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, it's great to know that Jordan was able to assist you so well at Germain Mazda East of Columbus. We're glad he could help make your car-buying experience a positive one! Enjoy your new CX-90 and we'll see you for that first oil change!
We contacted this dealer regarding a car we were
We contacted this dealer regarding a car we were interested in buying. Our sales person, Jordan Bostic, had it available to test drive when we arrived. He is extremely knowledgeable about the new vehicles at the dealership. He was also very patient and professional and not pressuring. We drove several cars over a couple of days before deciding on our new car. We are extremely happy with the experience we had at Germain Mazda of Columbus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to know that Jordan provided you with such a great car-buying experience at Germain Mazda East of Columbus. We're glad you found the perfect vehicle for your needs! Thanks for sharing this positive feedback.
Accommodating.
Accommodating. Friendly. Thorough. The women at the desk are so helpful and considerate. I totally recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know our team at Germain Mazda East of Columbus was able to provide you with a friendly and thorough service. Thanks for the recommendation, we appreciate it!