Reviews
The Go To Dealer
All the way from check-in to technician inspection video to check out the interactions with Spencer and service were flawless. I would highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, we're delighted to know that you had a flawless experience with Spencer and our service team at Germain Mazda East of Columbus. Thanks for recommending us!
Couldn't be better !
I recently had an appointment for an oil change and tire rotation at Germain Mazda of Columbus at 4330 Morse Rd. I was a completely satisfying experience. From the helpful service tech Toni to the mechanic Jeff C. it was efficient and thorough. I had an oil change , a tire rotations, a full circle inspection and free car wash. It was done in less than an hour at the reasonable charge quoted to me....and all on video texted to me. Couldn't be better !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we're so glad to know that you had a satisfying experience with Toni and Jeff at Germain Mazda East of Columbus. We strive for efficiency and thoroughness in our service. Thanks for choosing us!
Alec McCurry was very helpful in selecting my new vehicle
Alec McCurry was very helpful in selecting my new vehicle and walking me through the buying process. He followed up with me as to status and when it came time for delivery was very thorough in going over all of the details. Also, I liked the fact that he would make him self available following the sale to answer questions, etc.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim, we're glad to know Alec was able to assist you in your car-buying journey at Germain Mazda East of Columbus. We always aim for a thorough and supportive experience. Thanks for choosing us!
Spencer is always great when I have my car serviced at
Spencer is always great when I have my car serviced at Germain Mazda. They are always professional and efficient!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Spencer and our team at Germain Mazda East of Columbus consistently provide you with great service! Thanks for the positive feedback.
Carlos is an excellent car salesman for Germain Mazda.
Carlos is an excellent car salesman for Germain Mazda. The Cx9 is a great car. Highly recommend this dealership and salesman. I traded a Range Rover and not disappointed 🤩
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know that Carlos and our team at Germain Mazda East of Columbus were able to assist you in finding your new Mazda CX-9. We appreciate the recommendation, and we hope you continue enjoying your new ride!
Great experience
Excellent customer service from the used car sales manager, the head of the service area, and really everyone. Marcus Miller was ultimately who sealed the deal and I highly recommend him!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're so glad to know you had an excellent experience with our team at Germain Mazda East of Columbus, especially Marcus! We appreciate your recommendation and look forward to serving you again in the future.
Excellent experience.
Excellent experience. Jason and team followed through on all commitments. Referring my friends. Great CUV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had an excellent experience with Jason and our team at Germain Mazda East of Columbus. Thank you for your referrals and enjoy your new CUV!
The service team is professional yet friendly, prompt to
The service team is professional yet friendly, prompt to greet and get things rolling. I trust them to keep me safely on the road.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karrie, we're glad to know our service team at Germain Mazda East of Columbus has earned your trust. Thanks for the positive feedback and stay safely on the road!
Super staff
Professional and responsive sales and finance staff - very helpful and friendly in getting my deal done and making me happy with my purchase to buy a used vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for choosing Germain Mazda East of Columbus, Cee! We're over the moon to see your five-star review and hear that your purchase with us went smoothly. Here's to the road ahead--congrats!
Very friendly service!
Got my car in fast and easy and got it fixed quick!!! I did everything online didn’t take long at all! They did a FREE patch in my tire after finding a nail in it! Also had a sound coming from the front and got it fixed the same day!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lance, it's great to know that our team at Germain Mazda East of Columbus was able to get your car fixed quickly and efficiently. We're always here for you if you need anything else in the future!