Reviews
I Recently bought a car for my daughter at Germain Mazda
I Recently bought a car for my daughter at Germain Mazda of Columbus. Customer service from everyone I spoke with was top notch! Very sincere, Helpful and Professional! As soon as I walked in I was greeted by Marcus, very helpful and professional. He helped me right away to found out who the salesman I was meeting. He introduced me to Charles Williams, Which was so genuine and an outstanding salesman to work with! Couldn’t have been happier. His kindness, Professionalism and personality was great! Also had the pleasure of speaking with Kianna and Dave the Manager who was both also great to work with through the car deal. I was truly impressed with everyone there. Thank you all! Outstanding job!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're delighted to hear about your positive experience with Marcus, Charles, Kianna, and Dave at Germain Mazda East of Columbus! It's wonderful that our team made the car-buying process for your daughter so seamless. Thank you for choosing us!
Thank you Chris Sylvia for all the great help!
Thank you Chris Sylvia for all the great help!! Also his team including financial advisor!!..John and Kathy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
John, we're delighted to hear that Chris and the team at Germain Mazda East of Columbus provided you with great assistance. Thank you for sharing your experience!
The sales associate D.
The sales associate D. was one of the best I ever bought a vehicle from. Absolutely cares about his product and is no pressure. Recommend him and this dealership to anyone
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're delighted to hear that our team provided such a positive experience at Germain Mazda East of Columbus! Thank you for recommending us, and we hope you're enjoying your new ride!
This was the best car buying experience I’ve ever had.
This was the best car buying experience I’ve ever had. Jason was the most knowledgeable and personable salesperson I have ever dealt with. He never showed impatience. I didn’t feel not feel pressured to buy or make a decision. I felt like we were just having a conversation. The dealership on Morse rd was spotless and smelled fresh. The temp was perfect. The staff was well groomed and professional looking. Every single employee I interacted with was friendly, smiling and all of them seemed genuinely happy to be there. I am a woman and this is the first time in 50 years of car buying that I did not walk out the door feeling like I didn’t get the best deal possible.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your wonderful experience at Germain Mazda East of Columbus! We're delighted to hear that Jason and our team made the process enjoyable and pressure-free. It's great to know you felt comfortable and valued during your visit, as we strive to create a welcoming environment for all our customers. Enjoy driving your new car!
The work was done on time, communication was terrific,
The work was done on time, communication was terrific, and the car was ready when promised. I will go back to Germain for all of my service going forward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Henry, we're delighted to hear that you had a great experience with our team at Germain Mazda East of Columbus. We look forward to seeing you for all your future service needs!
My husband was sold vehicle by Carlos who is amazing.
My husband was sold vehicle by Carlos who is amazing. I took the vehicle back for oil change and service department is friendly, respectful and helpful. Thank you Mazda for exceeding my expectation. Continue to provide outstanding customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lavonne, thank you for sharing your experience! We're delighted to hear that Carlos and our service department at Germain Mazda East of Columbus exceeded your expectations. We look forward to serving you again in the future!
I received great customer service and a great deal on my
I received great customer service and a great deal on my certified used Mazda cx-50!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leroy, thank you for taking the time to review Germain Mazda East of Columbus! It really means a lot to hear that you're happy. Safe travels from all of us!
My Salesman Marcus was great, he listened and made sure I
My Salesman Marcus was great, he listened and made sure I got what was most important to me. Also, the manager and the finance gentlemen were exceptional with my concerns. They made sure I got what I wanted at the best price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Marcus and the team at Germain Mazda East of Columbus provided you with exceptional service. It's wonderful to know they addressed your concerns and helped secure a great deal for you. Enjoy your new vehicle!
My experience with David was great.
My experience with David was great. He did a good job highlighting features of the car and walking me through the purchasing process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ethan, we're delighted to hear that David provided you with a great experience at Germain Mazda East of Columbus. Thanks for sharing your feedback and enjoy the new ride!
My experience with Marcus at Germain Madza was very good,
My experience with Marcus at Germain Madza was very good, I told him what I wanted and he did all he to meet my wishes. Over all it was a very good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Marcus provided you with a great experience at Germain Mazda East of Columbus. Thank you for sharing your positive feedback!