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Maximum Auto Outlet

(445 reviews)
Visit Maximum Auto Outlet
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(571) 257-2895 (571) 257-2895

Reviews

(445 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2014 challenger

Went to check out a challenger 2014 it was a dead roach in the cup holder and roach nest inside speedometer they asked me to test drive it the tire was flat it was terrible and they expect 15k for that infested vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
9 people out of 10 found this review helpful. Did you?
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Could not make a deal.

Could not make a deal. They did not give me my asking price for my trade.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Check out this dealership!

Bought a car today and dealing with Doug Owens was fantastic! We drove two hours from northern Baltimore. Dealership doesn't play any games. You don't have to deal with several people; your salesperson does it all. It was the fastest we've ever been in and out with a car purchase. The online pictures were detailed and we will definitely buy from them again. Doug was a no-hassle salesperson and very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 5 found this review helpful. Did you?
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Stay away from this dealership!

Stay away from this dealership! They sold me a BMW 645ci last month for $10K. When I took it in because of transmission issues, the bill was $17K from BMW! This dealership tried to blame me for the problem…luckily, I was able to finally get rid it and went to Enterprise. Enterprise took wonderful care of me, helped me get out of the BMW and into a Nissan Maxima with warranties…which Maximum Auto Outlet does not provide. I recommend Enterprise Auto Sales on Rt 1. They have used vehicles for decent prices and they’ll work with you to get you into a reliable vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Fraudulent is just the tip of the iceberg

Stay away from this dealership! They sold me a BMW 645ci last month for $10K. When I took it in because of transmission issues, the bill was $17K from BMW! This dealership tried to blame me for the problem…luckily, I was able to finally get rid it and went to Enterprise. Enterprise took wonderful care of me, helped me get out of the BMW and into a Nissan Maxima with warranties…which Maximum Auto Outlet does not provide. I recommend Enterprise Auto Sales on Rt 1. They have used vehicles for decent prices and they’ll work with you to get you into a reliable vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
10 people out of 10 found this review helpful. Did you?
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The worst car dealership on earth. Very crooking.

Never buy from this dealership. I can confirm every single bad reviews people wrote about them on this website. I have been through it all with them. They would sell you a messed up car, crooked warranty that does not help with repairs, provide crooked financing system, very rude and disgusting customer service all the way to their managers and they will never call you back. When you try to cancel your warranty and get your money back then they start playing games and get nasty with you. Trust me, do not get close to this dealership. The only things you will get are headaches, anger, stress, bad car and bad customer service once they get their money. I wish i could give them negative stars. Crooked people than those folks do not exist. They are the worst you can get.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
14 people out of 15 found this review helpful. Did you?
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Great people, helped me a lot through the process and

Great people, helped me a lot through the process and made my car buying experience much easier than I expected. Pedro was my salesman, recommend him 100%. I purchased my bmw around 9 months back and I haven't Had a single issue with it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Contacted the dealer 10 days ago.

Contacted the dealer 10 days ago. No response back. What a joke.. i'm in need of a car, and they left me hanging. Thank God for my bank to help me out. . One of our fundamentals at my work is " invest In Relationships". You my friend got an F , because you failed to succeed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very professional employees, kind and polite treated

Very professional employees, kind and polite treated customers well, Test drive two SUVs I did not buy it I felt the price was little expensive, going to visit them again to pick another car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

thank u so much for help

hi my name is roberto escobar i recomended buy car i buy 2 cars in the dealership the atention is bery nice mr pedro salesman always ready for help i am recomendent ....

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
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