Reviews
Do not purchase from them
Company sells cars on purpose.. to people have had 75 percent reviews all bad same thing do not buy from this seller .. Worst experience ever !!!! Sells bad cars 🚗
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying my first car
My experience was horrible. First I would like to say I bought a mustang gt 2015 with 57k miles on it for 30 thousand dollars. On the test drive I noticed that the air was not working so I told the salesman special k , and they took it to the back. He told me that they were going to check everything which was a lie. They didn’t check anything else.Also I was not asked by the salesmen for a warranty on this brand new car that I just bought for 30k.I was just given paper work to sign for the car. Within a week I’ve had to replace the shifter which was 1200 a check engine light popped up. Also sold me the car with no oil in the car. After that was fixed I thought everything was running smooth until 2 weeks later not even 3 weeks of ownership the car started to misfire. So I decided to take it to the shop and I was told that I needed a new engine which costed me 9,600 dollar. This place sold me a lemon for 30k dollars and they know everything that’s been going on and Mario the gm always say he’s on his way to his office every time we try to get information on what they going to do. With selling me a lemon car. DO NOT I repeat do not buy from this dealership if u do not want to get scammed.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
An Amazing First Time Buying Experience!
I was helped by Mr. K at maximum auto and he made the experience great! He even helped me find an amazing insurance to give me full coverage for my vehicle! Would highly recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They do not respond to my emails!!
I was interested in a rare car that they carried. After sending my request for more information through Cars.com, I received an e-mail from Carlos C. He told me to ask any questions through phone or simply respond to that e-mail with questions. I responded to the e-mail. I asked since it didn't have a free CarFax how many owners it had, whether it was a smoker's car, and if it had been in an accident. But, Carlos never responded! I resent the e-mail 2 additional times, and still, no response, and I checked my junk mail!! Finally, I discovered the car from a different website that provided a free Car Check, and sure enough, it had been in an accident! Probably the reason Carlos didn't want to respond. Obviously, this dealer would rather not respond than tell the truth! Glad I didn't go through a buying process here! I would recommend to stay far away from this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
PLEASE READ AND AVOID THIS PLACE!
Purchased a 2009 Audi A3 Quattro with 69K miles for $9000 from Antuan. After two weeks of smooth driving, the Check Oil light came on and car was running very rough. The oil level was showing very low on the dipstick so I took a look underneath the vehicle to find a hole steadily dripping oil (dripping again within a minute or two of wiping clean with paper towel.) I called the dealership and Mario, the manager asked for me to email them photos of the leak and they would call me back immediately after checking out the photos. I never received a call back and then they specifically stopped answering calls from my direct number altogether. I called from a different cell phone number and they answered immediately... When I told them who I was, they say, "Sorry, the manager is in a meeting right now and we are not allowed to give you his cell phone number. Can I take a message?" I find the manager's cell phone number on a previous email I had from him; he answered on the first ring and confirmed that he was NOT in a meeting at all and not sure why the front desk had told me this. He says, "But can I call you back in 10 minutes after I get back to my desk and checkout your paperwork?" HE NEVER CALLS BACK AND AGAIN, AVOIDING DIRECT CALLS FROM MY NUMBER WHEN I TRY TO CALL BACK. I had my mother call up and he answered immediately again so I know they have caller ID and have my cell number somehow marked as "Do Not Answer" at this point. Here I was trying to get my fiance a newer, more reliable car at almost $10,000, but it is now undriveable after 3 weeks and the dealership refuses to do anything about it. On top of the huge, leaking hole, there is NO WAY the rotors on this vehicle passed VA inspection (photos attached of rotors with deep grooves). They even refuse to give me the name of the "3rd Party" shop who performed the inspection so I can call and research myself. We also had issues with the aftermarket stereo during the first test drive in which they said they would absolutely look at free of charge if we continue having issues. The stereo is now completely stuck on an Error screen which will not allow me to do anything to it and they won't even help with this verbal promise that they made. This is a very shady dealership that is not even attempting to help with the $9000 car they sold with a hole in the bottom of the engine.... PLEASE BEWARE!!!!!! GO SOMEWHERE ELSE UNLESS YOU WANT TO BE RIPPED OFF AND LEFT WITH A JUNKER VEHICLE WITHIN WEEKS OF LEAVING THEIR LOT!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Best dealer ship in town
My salesman name was Doug and he was the best very professional and knowledgeable Pedro was my finance person. He also was very professional and knowledgeable. The whole process was less then 2 hours. If you’re looking to get a used car please ask for these guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT SHOP HERE
This dealership couldn’t get worse. After guaranteeing credit approval they didn’t approve it. After I asked for a call back several times they never did. They act like they just don’t want to be there
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2010 Land Rover LR4. lemon!!
Bought and paid straight cash! 2 days later the check engine light came on so I took it to a repair shop to get it checked! The body modular system is bad and so is the evap system! I called them to ask what they would do since it seems the vehicle was not checked over before selling not to mention the oil plug is stripped and may need a whole new pan!! They said isn’t this regular maintenance and I said I cracked evap and bad body modular system is not regular maintenance long story short they said nothing they would do to remedy the situation. Very disappointing very poor service!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, We apologize for the issues you are having with the Land Rover. We have been trying to contact you to see how we can help resolve the issues, please contact the General Manager at 703 822 7998. Maximum Management
hard time buying a car
I've never worked so hard trying to buy a car. I've called/emailed/texted on numerous occasions. After several phone calls, and agreeing to send a deposit, I did get a call back with an explanation and apology - the A/C was being repaired and they did not want me to send a deposit. I would be given a call on Monday with an update. It's Tuesday at 9:21 central time and I never received a call.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for a great sale experience, Mr. Kay!
I had a very smooth and easy going experience at the dealership and during the entire process of purchasing my new car. Thanks to Special Kay! Who was quite a professional and super friendly sales representative, that helped me, make the process much easier.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase