Reviews
Mini issue
The dealership provided great customer service and communication
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patrick Platt, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
BMW X1 Repairs
Had gone in for repairs. Matthew was our advisor who explained everything to us very well . We are very happy with the service provided.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Global Mini Feedback
Had a great experience. Worked with Ivis Santos. He was pleasant and engaging. He provided great service and communicated with me well as my car was being fixed. The work done was very satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Oil Service
I came in to get an oil service performed...did not expect to pay over 800.00 dollars on my visit.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Johnny Mattison, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
Service with Alex at Global Mini
Alex, my service coordinator was absolutely wonderful. She listened (and accommodated) to my time constraints. She coordinated with other services to give me the best price she could find. She was available and knowledgable and lovely.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Carolyn Cobb, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy Alex was able to meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mini Cooper review
Raymond was terrific. He found the car I wanted and made the process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Very pleased the purchasing experience.
Attentive staff and management; made the buying experience a good one. No pressure, yet willing to do all they can to make the sale amenable to both parties.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Barnhart, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Global Imports MINI truly makes you feel FAMILY
Once again, Josh Pruitt and the team at Global Imports Mini were outstanding! My check engine light came on late yesterday afternoon. Within 24 hours, Josh was able to get me an appointment, diagnosis my issue, and even get my vehicle fully repaired! He kept me updated throughout the entire process, and I felt at ease by him taking the time to explain the issues and how they should be resolved. I recently moved to a different town that has a local Mini Cooper dealer, but I still make the extra drive to come see Josh and his team because of their exceptional customer service and professionalism. I always feel like I'm in good hands with the team at Global Imports Mini, and they make being a Mini Cooper driver that more enjoyable!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jenny Johnson, we are glad we could help! Thank you again for the great review!
My Mini
Jose, my service person, is always helpful by taking picture of any thing that needs to be replaced, and showing it to me and the cost.If I have to leave my car, he always make sure that I have a loner to use. And notifies me as soon as it is ready. He is truly an asset to Global.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Betty Washington, thanks for your praise and kind comments about our team. We hope to see you soon!
Luvvin my Mini!!
Floyd is the G.O.A.T in sales, and Josh is the G.O.A.T in service!! Love these guys, LOVE MY CAR, love Global Mini!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keisha Ramsey, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!