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Global Imports MINI

(394 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(394 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Global Imports MINI from DealerRater.

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nwlane@bellsouth.net

Service appt went just fine - I did wonder why all of the service techs were new. I didnt recognize any of the past techs that I had gotten to know over the years - no explanation was given. However, everyone seemed very professional and competent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy Lane, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Mini Cooper Service

Eric Davis was awesome. He was extremely knowledgeable and assisted me with making the best decisions related to service. Superb customer service!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Matthew

I got a flat tire and brought my car to get it fixed. The service was top notch and I was out of there in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Mathew, thank you so much for your positive comments about Global Imports MINI! We hope to see you soon!

Mini issue

The dealership provided great customer service and communication

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Patrick Platt, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

BMW X1 Repairs

Had gone in for repairs. Matthew was our advisor who explained everything to us very well . We are very happy with the service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Global Mini Feedback

Had a great experience. Worked with Ivis Santos. He was pleasant and engaging. He provided great service and communicated with me well as my car was being fixed. The work done was very satisfactory.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Oil Service

I came in to get an oil service performed...did not expect to pay over 800.00 dollars on my visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Johnny Mattison, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

Service with Alex at Global Mini

Alex, my service coordinator was absolutely wonderful. She listened (and accommodated) to my time constraints. She coordinated with other services to give me the best price she could find. She was available and knowledgable and lovely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carolyn Cobb, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy Alex was able to meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mini Cooper review

Raymond was terrific. He found the car I wanted and made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Very pleased the purchasing experience.

Attentive staff and management; made the buying experience a good one. No pressure, yet willing to do all they can to make the sale amenable to both parties.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Bob Barnhart, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.