Reviews
Global Imports Mini
I was met at my car and instructed how to begin the admission into the service area with the Repr wearing face mask to protect us both. I was wearing a mask also. The Service Repr. was friendly, and respectful. Wanted to make sure I was comfortable being there, and performing all the services that were needed for my car. I was informed of the approx time I would be there. Waiting room was set up for social distancing. Well appreciated. Good experience.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jacqueline Crawford-grose, we're glad to hear you enjoyed your visit. Thanks again for the recommendation, and have an amazing day!
Global Mini Cooper
Great service team! Very responsive and accommodating for last minute appointment. Very helpful in explaining services received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Easy to do business with
We tracked Raymond Down from another dealership. He is very easy to work with. His honesty and integrity is impressive and is key to why we chose to buy our cars from him (twice).
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Celena Graham, your satisfaction is our top priority. We look forward to your next visit! Take care!
A wonderful experience!
What a good car buying experience! I went in for service and as soon as they brought a loaner out I knew that I was toast and would be leaving with new car ? I feel like everyone there was so kind and helpful and I will definitely sing their praises to anyone looking for a new MINI! I had a violent headache all day and MJ and Asif were so kind to find me some medicine. I feel like that little touch was the difference between a MINI dealership and just any old dealership. They (and Tyler) also did a great job at working out a deal that was beneficial to all parties. They really went above and beyond. Tyler was very friendly and personable and I loved how his office was decorated. We ended up naming the car Stormie because of the stormtrooper on his desk! I have to say, I used to work in a dealership so I am used to people who work in dealerships being ?sales people? but at this dealership it is much different, they are just people trying to help you get in your dream car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kayleigh Welch-harrison, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
car service
Excellent attention and my car was done quickly, and looks completely new after also doing car detailing. Good non-contact service during this time of pandemic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jose Condado, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Global Imports MINI. We look forward to your next visit! Take care!
Service on 2019 Mini Clubman
Staff was very courteous and professional. The service was done quickly and the facilities were clean and mindful of new Coronavirus norms.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Danielle Tarantelli, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Global Imports MINI!
Service on 2019 Mini Clubman
Very professional and courteous staff. Service was done quickly. The dealership facilities were very clean and mindful of the new Coronavirus norms.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Danielle Tarantelli, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
nwlane@bellsouth.net
Service appt went just fine - I did wonder why all of the service techs were new. I didnt recognize any of the past techs that I had gotten to know over the years - no explanation was given. However, everyone seemed very professional and competent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy Lane, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Mini Cooper Service
Eric Davis was awesome. He was extremely knowledgeable and assisted me with making the best decisions related to service. Superb customer service!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Matthew
I got a flat tire and brought my car to get it fixed. The service was top notch and I was out of there in no time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mathew, thank you so much for your positive comments about Global Imports MINI! We hope to see you soon!