Reviews
Kevin is a fantastic mechanic!
Kevin did some work replacing the water pump on my 2012 Bayswater and he did a perfect job. Do not hesitate to take your MINI here. Ask for Kevin to work on your car and you'll have no worries that the work will be done right
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for taking the time to let us know how we did. Evan Coles, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI!
Mini Service
Excellent service and attention to service details. My car needed emergency service and it was taken care of the same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robyn Williamson, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Global Mini Service maintenance
The Service writer, Lon Miller provided an absolutely excellent transaction and attention to details and concerns. He had expert answers to all questions and great follow up. Thank you...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James Mccracken, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
Feels like I’m being pumped for money
One staff member in the service department, when I came in due to my engine light going on and not being able to accelerate, told me it was my gas cap. Later learned it was the coils in my car and spark plugs.... was too upset. Missed a chuck of work to either be lied or have an unqualified person show how little he knows—instead of having some one that knew what they were doing looking at my car....felt too cheated...still do.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Donna Breeding, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
great service
Very good.very good service prompt service good work, good customer service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Melvin Davis, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
Great customer service!!!
Very friendly and very accommodating group of people. Makes me proud of owning a MINi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joy Evarts, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
Wonderful experience
Peter was wonderful and fun. He genuinely loves Mini and makes you love Mini.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kat Mann, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
New Car Countryman
Mark was excelleny throught the process so were the rest of the team at Global Imports. In and out on the day we bought the car was something like an hour which was amazing considering the paperwork you have to go through. Thank you all for taking care of me and more over my wifes new car!!! Bravo! Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nikolaos Papadoglou, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
Great Service
Service - easy to schedule an appointment, they were ready when I arrived. Repair made quickly. Service writer, Josh, is terrific.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Floyd Pruitt, thank you so much for your positive comments about Global Imports MINI! We look forward to your next visit! Take care!
Great service!!
My AC was not being friendly and I couldn't stand it anymore with this heat. Lon took great care of me and they had my car fixed quickly. It even got a complimentary bath while it was there! I will be back if my car acts up again!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ashley Hayes, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!