Reviews
Repair Service
Awesome work. Glad I called BMW to ask for a recommendation.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Yashica Cross, thank you so much for your positive comments about Global Imports MINI! We hope to see you soon!
REPAIR OF REAR GLASS
Global Mini really stepped up and took care of my problem, great service. Dealt with Josh in service and he is awesome
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert Mckechnie, we are very happy we could provide you with a positive experience!
Great experience
Fast, courteous, and efficient. Josh was great to work with and professional. Staff was very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rena G, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service
Great job done by this Mini dealership and service staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cynthia Williams, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
14 Mini Cooper HT
superb in every way. Josh Pruit service guy is always courteous and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edmund Waters, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI! We look forward to your next visit! Take care!
Survey
went to have my car service because of tire problems, the tire was replace with a new tire. I also had my oil change. My review is Good, counting from 1 to 10,I will say 10.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Gloria Mcconnell, thank you; we appreciate your feedback!
July visit
Great service, very attentive. Josh was awesome. Felt informed through out the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Edith Bass, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Global Mini service
Lon is always my representative for my repairs. He is very nice, attentive, and customer oriented. He always updates me on the process of the repairs, and let me know when it is ready. They even loan me a car so I can go to work. One time a small round cover came off of the rear bumper while they washed it (they always was my car before I get it back). It was loose from the start due to a bump into another car I had a while back.They couldn't find it but Lon said he'd find one for me. That was not easy given the odd color of my car. I';s kind of like an orange-ish bright red. It took a couple of weeks, but he called me when he found it. I really didn't expect to get it. What great customer service!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bradley Harris, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I'll be back!
Great experience with just a recall repair. Professional service where they actually listened to me. Only disappointment was that it said my car got a bath and she didn't. Everything else was stellar. I will be back for work and to buy a new one when it's time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cheryl Dalton, thank you so much for your positive comments about Global Imports MINI! We look forward to your next visit! Take care!
Mini service excellent
Service staff is superb. Facilities keep changing for waiting area and not for the better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Cassandra. We are thrilled to hear your praise for our service staff. We are always looking to improve our guest experiences and will take your feedback about our waiting area in mind moving forward. We hope to see you again soon!