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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

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Best overall experience!

Loved buying my car from them. I worked with Peter and he was amazing! He got us a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Deepthi Jayachandran, we are so happy to read such a great review about Global Imports MINI! Until the next time we meet, take care!

LDYREDD Mini

The staff at Global Mini are the best. They take care of my mini every time I come to the facility. They help me and take into consideration about my time. Desmond has been my go to for any issues. Thank you to ALL that have helped me. Dawn Polley

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Dawn Polley, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Global Imports MINI

Global Imports Mini

Great dealer and service. Techs do a nice job describing what service is required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim Mccarthy, we're happy to hear you had such a positive experience with our team!

My min

We had a professional and enjoyable experience. I highly recommend purchasing your car at Global Imports MINI.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi B. Lambright, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

nbjeter@yahoo.com

They are not TRUST WORTHY at all. I recommend you shop elsewhere.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are disappointed to hear that you did not have a more positive experience with us at Global Imports MINI. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Global Mini Service Advisor Josh deserves KUDOS

Josh (Service Advisor) always does an excellent service coordination on my Mini’s seevice and repairs. He definitely understands and practices the highest skills in customer service. Definitely the reason I returned to lease my 2nd Mini. Kudos to Josh. Thanks. you Josh for a job well done. You have set the highest expectations. Lol. Now you owe me a steak dinner. Just kidding. Herb Lawson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mr Henry Herbert Lawson Iii, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

Car buying experience

Buying a car was a fairly quick and easy process. Searched for days on car sites and got the best price here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Andrew Simon, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI! We can't wait to see you again, have a great day.

Warranty Repairs and Service

I had previously used Global Imports MINI for service on two previous MINI Coopers over 6 years ago. After I purchased another MINI Cooper in 2018, I recently asked them to do some Warranty Repairs within the last week of the warranty and also some Scheduled Maintenance. Josh was my Service Advisor and he was fantastic!! All the covered repairs were performed without any issues. Since I was over 2 hours away, Josh communicated back and forth with me the week before the scheduled visit, arranged for a loaner, and got back to me very quickly when I contacted him for updates over the several days that the repairs took place. I would definitely recommend Global Imports MINI and specifically Josh for going the extra mile to give me a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Harry Hughes, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Global Imports MINI

Went the extra mile

I live in California, but wanted to lease a car for my son who was beginning employment in Atlanta. I worked with Sergei at Global Imports Mini. Some tricky issues arose about cross-state registration and I had to change my mind once or twice over whether to register the car in GA or CA; meanwhile, both Sergei and Tyler (finance manager) had to do extra work to help me research this topic. Throughout the process, Sergei and Tyler were unfailingly helpful and patient about going the extra mile for me. I have leased many Mini Coopers over the years and I would not hesitate to work with either of these fine gentlemen again when the need arises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joseph, we appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Global Imports MINI

Service visit

Good....................................................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!