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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

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Client Service Unit

Good experience and customer during my car purchase. The staff was informative and explained each step of the process.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Csu, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime!

A Brad buying experience.

My experience at this dealership was good. All the representatives were friendly and accommodating. They were very personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michelle Cole, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. Please don't hesitate to reach out to us anytime. Have a wonderful day!

My Service at Global Imports Mini

Bridget has an issue with her water pump pulley and Friction Tension Wheel. Global performed the repair at a very fair price and in a reasonable time. I would definitely use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael Oliver, thank you so much for the positive review! Glad we could get Bridget back in tip top shape! -Your Global Imports MINI Team

Global Imports MINI Survey

Josh and the Global MINI team are always accommodating, always professional, always committed to customer satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Tony Johnson, we're so glad that we were able to go above and beyond your expectations at Global Imports MINI! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

Excellent Service

Like my Service Specialist Agent and DEFINITELY will come back again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Yichen Yang, thank you so much for the positive review! We look forward to seeing you again! -Your Global Imports MINI Team

Global Imports Mini

Dealer is great. Service advisor Josh Pruit was top Rate. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John Allison, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. We are always more than happy to assist you if anything else comes up. Take care!

The best car/life buying experience

"My car buying experience at Global Imports Mini was just amazing." Adopting a new car into your life is so much like having a new child or adopting a new pet that you invite into your home. From the start of my sells experience Christopher Roberts exceeded my expectations with some of the best customer service I have ever received in my life. Mr. Roberts has a fashion awareness and a strong knowledge of cars and finance. He is able to survey a customer and suggest what kind of car will be a good fit. Mr. Roberts is such an active listener. Moreover, he is an excellent situational sales project manager who knows how to keep emotional and smart customers on task. I would recommend Global Imports to any new car buyer. "The sales, finance, and service team is the best in the business."

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Floyd Council, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! We will let Christopher know to keep up the great work, and we look forward to seeing you again! -Your Global Imports MINI Team

Service At Global Imports Mini Atlanta

It is nice to go to a Service Department where everyone knows your name. They greet me and review what needs to be done. More often than not they will give me an estimate on the time it will take for the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia Mccoy, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Global Imports MINI! Come back to see us anytime!

Great service Department!

My check engine light came on as I was driving to a mountain weekend getaway! Lon got me in without an appointment ! Got my problem taken care of quickly too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Penny Kieffer, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

#1 Dealership in the southeast region. Period

I own a Mini Cooper S convertible and a Mini Cooper S Countryman. Would not have them serviced any where else but Global Mini. Love my Mini's and love Global.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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