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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Love mini!

Everybody is always so pleasant. I wasn't there all day, they were fast and efficient and Lonnie who helped me was beyond amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ashley Vaughn, we are very happy to have provided you with such a positive experience at Global Imports! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Timothy Jenkins

The service was great and right on time my repair serviceman Lon worked it out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tim Jenkins, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care and come back anytime!

Quality dealership.......customer orientated

Had radio issue which was not capable of resolving but the dealership did try to fix, Was unable due to poor installation of after market (Best Buy). Dealer did not charge for checking. We will be back for regular service. Quality people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charly Hilton, we are so pleased you enjoyed your visit to Global Imports MINI! We will be sure to let our team know they did a great job! Have a wonderful day and we look forward to seeing you again! -Your Global Imports MINI Team

Great Service

Great service!! I was able to pay for the service via text before I picked my car up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Kyle! Great to hear you took advantage of the easy, pay-ahead service we provide. Also nice to hear that our service was satisfactory. Come and see us again!

Top down and go

Bought the wife a Mini Cooper S Convertible at Global Imports MINI last week. An overall friendly team and a great experience. If you are in the market, I recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charlie, thank you so much for the five-star feedback! We truly appreciate the positive review. Have a wonderful day and come back to Global Imports MINI anytime!

W Sams

Josh, did a great job handling everything and kept me in touch with text messages. John made the loaner car process effortless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Warren Sams, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! We will be sure to let Josh know he did a great job. Have a wonderful day and come back anytime!

Service

I was very pleased and they did get me out in time for me to make it to work on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Barbara, glad that our swift service allowed you to make it into work on time. Hope that you will be choosing us again and thanks for the 5 stars!

Service of my car

Great I was welcomed quickly taken care of car serviced quickly and washed on my way after a quick lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Glenn, thank you for the outstanding rating and thanks for doing business with us. We are happy that we could be of assistance and we look forward to working with you again!

Global Imports MINI is the BEST!!!

From the moment my wife and I arrived we were treated to a quality and efficient car buying experience. Our salesman, Jonathan Burnett, was the best! We had never purchased a Mini before and had tons of questions that were answered more than satisfactory!!! Jonathan has also followed up with us by phone to make sure we had a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert, its great to see that you had a next-level car buying experience with us and we are more than happy to see your awesome review! Happy to hear that you chose us for your first Mini purchase and that Jonathan was the perfect salesman! We look forward to working with you again soon!

Mini Cooper "S" Convertible Repair

Lon Miller is the best Customer Service Rep. He has always treated me as a special customer, and as a result, I am smiling paying my bill!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hey Paul, thanks for the awesome rating and thanks for choosing to do business with us! We will most surely pass your compliments along to Lon, as well. Take care and come see us again!