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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome Repair Service

Josh was incredibly helpful, very relieved when he told me my repair was under warranty. They towed my car at no charge and let me know when it arrived. All the repairs were done quickly and they communicated during the process and when it was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Patrick Murphy, thank you for taking the time to leave a review for us at Global Imports MINI. We're happy we could meet your expectations! Have a wonderful day and come back to see us anytime!

Let's pay cash!

Richard Massey made this experience happen for me. Just went in to look but he showed me a mini that I could not pass up because the deal was to good. He is trustworthy and professional and a great American. We would do good to have more people like Rick in this car buying profession.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joseph Michael, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. We will be sure to let Richard know he's doing an excellent job. Have a wonderful day and come back to see us anytime!

Great service team

You will never meet a group of people that are going to repair and communicate every step of the way, they stand behind the work and want to build a good relationship. From the service director, advisor and the technician they get 6 stars if I could. Will continue to take my car there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Labeche Gibson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Global Imports MINI. We truly appreciate the five-star feedback. Have a wonderful day and come back to see us anytime!

Excellent, highly professional service

Always pleasant waiting areas with excellent coffee. All service reps are professional and helpful. Josh is especially good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linda Carnes, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. We will be sure to let Josh know he's doing an excellent job! Have a wonderful day and come back anytime!

Great Service

Really good service. The process of getting my car fixed wentry well. Great service by Josh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Johanna Sareyko, we are very happy we could provide you with a positive experience at Global Imports MINI! Have a wonderful day and come back anytime!

Mini 2016

Excellent service by Lon and would recommend this dealership to everyone. Excellent service overall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Marla, thank you so much for the five-star feedback! Your recommendation means a lot to us. Have a wonderful day and come back to Global Imports MINI anytime!

MyMini

The Global Mini team was great! They answered all my questions related to the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Charlotte Smith, we are so pleased you enjoyed your visit to Global Imports MINI! We truly appreciate the five-star feedback. Have a wonderful day and come back anytime!

Josh Pruitt is the Bomb!

Great Service and very timely. Thanks a bunch Josh and Crew at Global.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kurt Johnson, we're happy you found our staff to be so supportive during your experience here at Global Imports MINI. We will be sure to let Josh know he did a great job! Have a wonderful day!

MINI service

service was done in a very short time for all that was done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Don, thank you so much for the positive feedback. We will be sure to let the whole service department know they did a great job. Have a wonderful day and come back anytime!

Awesomeness

Awesome service and sales experience...always! I have bought several cars here and held them for many years due to the loving car and great customer service of this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Arlene Glaser, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Global Imports MINI. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day and come back anytime!