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Global Imports MINI

(391 reviews)

Reviews

(391 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent customer service

Great customer service and quality work. I was there for a service appointment. Making appointment was easy, they keep you informed through text messages . I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Qaisar Abbas, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Service on my car

Very pleasant and professional. Was happy to get in early.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Service

Excellent experience , Staff was excellent, timing was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Walter Williams, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Car Service

Great job! Did everything that needed to be done Ina timely fashion. Very nice and caring service team. Would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chhitel Patidar, thank you for the high star rating! We hope to see you soon!

sberdis@comcast.net

Disappointed with the service desk. Had an appointment to get my oil changed and one tire replaced. I arrived on time for my appointment, however, the service desk took 30 minutes to "check in" my car. They then took another two hours to change my oil and a tire. On the positive side the WIFI worked great!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (888) 339-1319. We look forward to hearing from you.

Sonata

Could not have been easier or more pleasant. Everything was very zen and stress free. The sales staff was professional and personable. The financing was easy. The manager was very personable and professional. Basically everyone was a pro. The facility was pleasant and very clean. I love my car !!! I drove it home. maybe 12-15 miles on a major freeway and opened it up. Wow ! Thank you to everyone .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kim Bridgers, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI!

I love it

They did a great job and it?s a nice and clean place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jacole Crawford, we are very happy to have provided you with such a positive experience!

John Queen

very high quality and friendly service. made car buying easy. finally found best used suv after months a months of looking . thanks!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John Queen, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Global Imports MINI

Best customer service and service repair.

Sergei Antipov/Dealer Associate and Erik/The mechanic are the best customer service and honest people I have ever met. I recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Annual Maintinance

Greeted promptly. Reviewed everything and had my car ready when promissed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Edith Bass, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI! We hope to see you soon!