Metro Kia of Madison

So very disappointed with my experience here. Had a great time with James as we were test driving a couple cars, then they showed us a newer 2016 Kia Optima which I fell in love with. I made two separate visits there and tried to negotiate price but for some reason I was turned down. They didn’t even consider my offer which was fair as I had plenty of time to do my research. They also didn’t bother to counteroffer. The car had bad brake rotors which they did not disclose and blamed it on the brakes being “rusty” from sitting on the lot. The manager Ryan practically kicked me out of there making me feel like I couldn’t afford the car I wanted. I’ve never had such experience at a car retailer before where they didn’t want my business. I got the car I wanted somewhere else and I wouldn’t recommend this place to anyone I know.

Ian was the best sales person I've ever worked with. He's knowledge of automobiles and his explanations of everything from engines to batteries to the car's interior is fabulous. He went above and beyond to get me what I wanted. Words can't describe how great my experience was in working with him. I've recommended him to all my friends, should they ever be in the market for a Kia.

Duane is an exceptional salesperson! I want to steal him and bring him to my workplace! Everyone was great!

I walked into the dealership just to pickup my dad from the service department and saw the Kia Niro on the lot. Of course I wanted to take it for a test drive... one thing led to another and this extremely affordable DREAM CAR was mine! The staff was fantastic at finding a finance plan that was right for me. I'd recommend anyone to take a look at Metro Kia of Madison. Defiantly worth the trip.

Best car shopping experience I have ever had! Made sure they found a car and price to fit your budget. No pressure no hassle. Went above and beyond what they had to do to make the sale fit your needs.

I hadn't purchased a new car in almost 30 years. The Metro Kia sales team was very easy to work with. From being greeted, the test drive, selection of the car and the financial arrangements - made the experience as easy as possible. Took care of buying the car over a few hours on a Saturday afternoon - thanks Metro Kia!

I worked with Robert Martin and the Sales Manager Alex and these two gentlemen were outstanding and wonderful to be around. They made my car buying experience wonderful. I recommend dealing with Robert and Alex on every visit!

Great service experience. Aubrey was very nice and helpful. I'd recommend their service department to anyone.

Marcus Johnson is a great dealership! They've been working so hard to get me a new vehicle that I wanted.. I'm really appreciate your service... I will come back for next vehicle.. :)

Bought my first car and he was so nice! New nearly everything about many different cars and directed me to my future car which was perfect. Such a great guy and awesome sales consultant!