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Cloninger Ford of Hickory

(1,160 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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i got a new truck

i got a new truck. john deal was very helpful . every body there was very helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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done a good job

Done a good job on the work but need to do better on the bill

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Buying Experience

Great experience with purchasing my new 2015 Ford Fusion Thanks for making my experience a pleasant one

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience. Straight forward.

2014 F150 Limited. Experience was straight forward and up front. Tim, salesmen and dealer worked incentives and options to come to an agreed, fair price. Things were done ahead of time to streamline time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Service staff was very helpful and courteous. We had a recall on our vehicle, and we were given a loaner car to run errands while our car was being serviced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New F-150 XLT Super Crew

What was most helpful was having all your vehicles on line with the availability to view the window sticker. Having an appointment with the salesman was very good. Not having a rush of salesmen coming out the door was also an advantage. Since I already knew which truck (F-150 XLT 4X4) I wanted, Dillon Parker took me directly to the vehicle for a test drive. He had the paperwork done in a minimum amount of time. Everyone I dealt with was friendly, courteous and helpful. I will have no problem recommending Cloninger Ford to friends and family. Far superior to other dealerships I have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly service

Everyone was nice and helpful, getting a loaner to drive was a hassle though but everything else was very smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Ford Taurus

The staff is very courteous and helpful. There were a few corrections in the paperwork which took some time, but the entire staff was very nice from beginning to end. They treated us like our business is important to them, which is the key to a satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great price and Service

Cloninger Ford had the best Price on Tires for my Ford Edge. Layla Wood was extremely friendly on the phone and at the service center. She was helpful and professional. Customer service associates such as her will keep me Cloninger FORD customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Good service friendly faces car's are pricey,great people though

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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