Reviews
2015 Ford Taurus
The staff is very courteous and helpful. There were a few corrections in the paperwork which took some time, but the entire staff was very nice from beginning to end. They treated us like our business is important to them, which is the key to a satisfied customer!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great price and Service
Cloninger Ford had the best Price on Tires for my Ford Edge. Layla Wood was extremely friendly on the phone and at the service center. She was helpful and professional. Customer service associates such as her will keep me Cloninger FORD customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
Good service friendly faces car's are pricey,great people though
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
good service
Service advisor layla wood was excellent. kept me informed of progress of repairs. vshe work with Greg and tech to resolve issues.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford Edge safety recall inspection
Your service was very thorough and speedy. Great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great people, service and facilities!
Don't let the coffee pot get too low! Otherwise, keep doing what you're doing. You've got a great business model. If it ain't broke, don't fix it!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
kimberly grant
Courteous reception and work was done quickly. Waiting area had coffee and doughnuts and was comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
NC State Inspecion
Great experience and excellent service. Waiting area has everything you need to pass the time and be comfortable. I was well taken care of....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
I bought an f150 and love it. It is my first brand new vehicle. The staff was great Mark Engle my salesman provided great service and was very helpful! Thanks mark! Will definitely mention to friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
We Purchased a Used Lexus GX 470 on 12/29/2014 We worked with John Deal to test drive the car and to work the purchase. John's style of being easy-going and friendly set us at ease very quickly. We were working with Internet Pricing so there were few negotiations but John worked with us on fixing minor details. The thing that I feel made a big difference in our decision is that John presented us a copy of the work order for services that were done on the vehicle before it was placed on the lot for sale. I've not seen that from a used car dealer before.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase