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Cloninger Ford of Hickory

(1,173 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(1,173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cloninger Ford of Hickory from DealerRater.

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2015 Ford Taurus

The staff is very courteous and helpful. There were a few corrections in the paperwork which took some time, but the entire staff was very nice from beginning to end. They treated us like our business is important to them, which is the key to a satisfied customer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great price and Service

Cloninger Ford had the best Price on Tires for my Ford Edge. Layla Wood was extremely friendly on the phone and at the service center. She was helpful and professional. Customer service associates such as her will keep me Cloninger FORD customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service

Good service friendly faces car's are pricey,great people though

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service

Service advisor layla wood was excellent. kept me informed of progress of repairs. vshe work with Greg and tech to resolve issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ford Edge safety recall inspection

Your service was very thorough and speedy. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people, service and facilities!

Don't let the coffee pot get too low! Otherwise, keep doing what you're doing. You've got a great business model. If it ain't broke, don't fix it!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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kimberly grant

Courteous reception and work was done quickly. Waiting area had coffee and doughnuts and was comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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NC State Inspecion

Great experience and excellent service. Waiting area has everything you need to pass the time and be comfortable. I was well taken care of....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

I bought an f150 and love it. It is my first brand new vehicle. The staff was great Mark Engle my salesman provided great service and was very helpful! Thanks mark! Will definitely mention to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Review

We Purchased a Used Lexus GX 470 on 12/29/2014 We worked with John Deal to test drive the car and to work the purchase. John's style of being easy-going and friendly set us at ease very quickly. We were working with Internet Pricing so there were few negotiations but John worked with us on fixing minor details. The thing that I feel made a big difference in our decision is that John presented us a copy of the work order for services that were done on the vehicle before it was placed on the lot for sale. I've not seen that from a used car dealer before.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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