Cloninger Ford of Hickory

Drove 1.5 hours after being told a car was being held for our teenage daughter. Pulled up with an excited daughter who was getting her first car experience, certified payment in full check in hand only to be told they "sold" the car out from under us earlier in the morning-we were there well before 11:30am. A 1.5 hour drive back home with a very disappointed kid and two irate parents. These people lie and cheat people and act like its no big deal. Very poor business practices.

Liked the coffee. The waiting area is a litte small but clean. Friendly people. short wait. Have no real complaints. I have an old car with lots of miles and hope to keep running for a few more years.

i got a new truck. john deal was very helpful . every body there was very helpful.

Finally, I hope have resolution to the new transmission problems in my daughters 2014 Focus. Thank you for not jerking me around with this problem/concern I had. Everyone was very nice and helpful.

Everyone was nice and helpful, getting a loaner to drive was a hassle though but everything else was very smooth

Done a good job on the work but need to do better on the bill

Great experience with purchasing my new 2015 Ford Fusion Thanks for making my experience a pleasant one

2014 F150 Limited. Experience was straight forward and up front. Tim, salesmen and dealer worked incentives and options to come to an agreed, fair price. Things were done ahead of time to streamline time.

Service staff was very helpful and courteous. We had a recall on our vehicle, and we were given a loaner car to run errands while our car was being serviced.

What was most helpful was having all your vehicles on line with the availability to view the window sticker. Having an appointment with the salesman was very good. Not having a rush of salesmen coming out the door was also an advantage. Since I already knew which truck (F-150 XLT 4X4) I wanted, Dillon Parker took me directly to the vehicle for a test drive. He had the paperwork done in a minimum amount of time. Everyone I dealt with was friendly, courteous and helpful. I will have no problem recommending Cloninger Ford to friends and family. Far superior to other dealerships I have dealt with.