Reviews
Highly Recomended
Wow, I must saw I have dealt with a lot of business personnel in my life but have never come across anyone like Reny Dubon. This lady is so helpful, pleasant, proffessional and patient. The Taverna Collection had absolutly unbeatable prices and the vehicle was as described. The service was fantastic. Seriously would recomend this company to anyone, especially Reny. What a wonderful person.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2007 Aston Martin DB9 Volante
I bought a 2007 DB9 from Reny, my first Aston Martin!! Reny was helpful from start to finish and the boys she has working for her are top notch. They sent me a video of the car and picked me up at the airport, about 15 minutes in their dealership (don't expect anything too fancy!) and I was off! The car was exactly as pictures and in the video and I will keep looking at their website next time I'm in the market. Great inventory too!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
THANK YOU RENY!!!
I am so happy I came across this dealership! I submitted an Internet inquiry and got a response right away from Reny. She was great! She got me a great deal gave me exactly what I wanted. Delivered the vehicle right to my doorstep. By far the best dealer I have ever had! Reny Dubon, Thank you so much!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THANK YOU!!!
I am so happy I came across this dealership! I submitted an Internet inquiry and got a response right away from Reny. She was great! She got me a great deal gave me exactly what I wanted. Delivered the vehicle right to my doorstep. By far the best dealer I have ever had! Reny Dubon, Thank you so much!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Extremely Overjoyed!
Thank you Reny for making my 1st online vehicle purchase so smooth. I look forward to dealing with you in the future. Thank you, Johnnie Blackwell
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible Place, Buyer Beware
Horrible experience, DO NOT WASTE YOUR MONEY!! After receiving my car in NJ the car has 4 different tires 1 of which has a leak, a chipped windshield, driver window doesn't go down, driver side handle above door is missing, brake fluid leak, no less than 50 paint chips on hood and rest of car, the car hasn't had any maintenance done on the engine in years, TPMS error on start up with tire pressure warning lights that never shut off, green wrench error on start up, seat piping ripped and the paint job looks like the car is 30 years old. I understand when buying a used car it isn't going to be perfect, but the car was described much differently and the video sent failed to show any of the defects listed above. When I spoke with Reny, she told me that she "could care less if I left a bad review" and laughed. If you don't believe me, contact me and I can play back our conversation for you. Reny lied about the maintenance being done, never mentioned a chip windshield or any of the problems and defects when we were purchasing the car. Reny also was hard to reach after I received the car and had issues with it, but when buying was super responsive. I wouldn't recommend my worst enemy to buy from this place!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Disappointed with the quality of vehicles
The response time was good, Rene emailed me within reasonable time. Customer service is good. However, when it comes to disclosing issues with the vehicles Rene could be really deceiving. I was in the process of purchasing a 2007 Mercedes GL450, and had sent a deposit, but to my dismay the description of the vehicle on the website did not match the actual condition of the vehicle. I drove 10 hours. The ad said it the vehicle was equipped with “- Rear entertainment package with dual TVs” but one of the screens was not operational. It took 15 mins for the DVD player to operate. The floorboard was stained under the carpets, the liner on the ceiling of the vehicle was falling down, the rear part of the interior was torn up, several scratches. After I inspected the vehicle, I told Rene all of the issues I had encounter, she, however said that these were just “small issues” that I should just get fixed myself. If these were so “small” how come the dealer did not get them done??? She said, you can go on ebay or online and just buy a new screen for $150. My main problem was not so much that the vehicle has several cosmetic defects, but that the description of the vehicle made it sound like the vehicle was in great condition. “Condition: We are committed to selling only the finest pre-owned vehicles, and this Mercedes-Benz is no exception.” This vehicle was indeed not up to the standard the dealer claims to follow. Rene refused to return the money I put down to hold the vehicle, and also try to sneak a statement within the receipt of the refund for the down payment where I would “relinquish” my right to the return of such funds. Very sneaky. Needless to say, after reading this statement, I declined to sign it. I would just recommend anyone to find a different dealer, unless you want to be disappointed as I was.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great cars -- great service
Taverna Collection is a very dealership located in a warehouse district in Dania Beach, Florida. They run a low cost operation, which gives them an advantage in offering luxury vehicles at relatively low prices. We purchased a 2011 Maserati with low mileage from the Taverna Collection, and we are very happy with the car. The service was excellent, and I really enjoyed working with Reny. Reny is extremely responsive, and was good in leading us through the purchase process. There was one slight problem with the car, and it was fixed immediatley before we picked up the vehicle. Overall, we had a very good experience with the Taverna Collection, and would recommend it to anyone looking for a good used luxury vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Range Rover HSE
Purchased Vehicle "sight-unseen," based on dealers reputation. Not a bit disappointed. They were honest, straightforward, and exceptionally helpful. I flew in, they picked me up at my hotel and brought me to their warehouse. (Good thing...I would never have found it!) Do not expect a fancy showroom...but that's okay...they make up for it in service....and price. All paperwork was ready, transaction completed very quickly...in and out the door with the vehicle (which was well prepped also") in less than an hour. Am delighted with the car...and will definitely use them again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service, excellent prices
Reny is a beautiful person to deal with, she has quality cars at very reasonable prices , goes above and beyond to make everything right for a customer
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase