Reviews
Used car purchase
Great no pressure experience, the sales person Luke did a great job of explaining the process. Very satisfied with the vehicle so, it is clean and mechanical sound. I have an Explorer with the lease coming up and will definitely start there. I luv locally and want to deal locally.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Woodhams!
Good people. Good work! Had an oil change. All inspections were done paperwork all filled out. Great place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for leaving such a great review and a high star rating. At Don Woodhams Inc, we value our customers and we look forward to seeing you on your next visit. Take care!
Woodhams Ford is the best
Great place. Very friendly and helpful. Never any pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
I was very impressed by how they have the service department laid out, for safety. They have considered their customers and not what would make things easier for them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Deborah, our Staff works hard to go the extra-mile for our valued guests! We hope you continue to choose Don Woodhams Inc for all your vehicle needs! Take care!
Owner
Fair honest. Easy to deal and talk with, not high pressure
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Warren Wilkinson
Woodham's Ford has always meant my expectations over the years. Personal service, and service after the sale is outstanding !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DFLAHERTY777@COMCAST.NET
Service Dept. is less than adequate. Having to cone back twice or more just to get my requested maintenance/warranty work. Dirty shoe prints on my floor mats everytime I am there for service. The is certainly an attitude problem with both inept Service Advisors, with selective knowledge. Get the feeling that if you don't buy big, ie big ticket Lincoln vehicles, as opposed to buying the lower cliass Ford vehicles, then you are pushed aside. Not a Dealership I would recommend to anyone.
- Customer service 1.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we are so disappointed to learn of this situation you have described. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (866) 637-2137 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Take care.
Stiger Edge Purchase Woodhams
We drive 45 minutes to get to Woodhams. We drive by at least two other Ford Dealers. Have always liked the folks at Woodhams. 3rd vehicle we have purchased from them
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Donald, thank you for leaving such a great review and high star rating. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
I bought a Ford 2017 explorer
Very easy people to deal with, no pressure. We were able to close the entire deal in one afternoon. We test drove two explorers that we were interested in and both were very clean cars as advertised.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy we could make your experience a positive one, Casimer! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Woodham?s Ford in South Haven Michigan
We found the car we wanted at Woodham?s Ford in South Haven MI. We drove the car home the same day. The made the process easy and fast. Couldn?t have been any better! Thanks to Luke Thompson for great communication!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jared, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!