Reviews
As always, I am pleased with DeVoe's customer help
As always, I am pleased with DeVoe's customer help (especially John Mullens, Jessica and Roger) and service. this time, more than a routine oil change, several larger issues were discovered and resolved. However, even though season is winding down, these took several days so I was very glad to have a loaner vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your continued trust in DeVoe Cadillac. We’re happy John Mullens, Jessica, and Roger provided you with great service. We’re glad we could resolve those issues and that the loaner vehicle helped while your car was being serviced. Looking forward to helping you again!
Always great service for the many years I've been going
Always great service for the many years I've been going there for service and sales.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tim & Anne, thank you for your continued trust and loyalty over the years. We’re happy to hear you consistently receive great service with us for both sales and service. We look forward to serving you for many more years to come!
My experience was great.
My experience was great. Jim Lombardo was exceptionally pleasant and professional. He thoroughly addressed every concern. He was very helpful in explaining the new options of the car. I would highly recommend Jim to my friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Darrell, thank you for sharing your great experience with Jim Lombardo. We’re glad he was able to address all your concerns and explain the new car options clearly. We appreciate your recommendation and look forward to serving you again!
Anytime I have my service done at Devoe, it s excellent!
Anytime I have my service done at Devoe, it s excellent! Recently lost one of my tires and They team there handle that for me with good care. At Devoe, customer satisfaction is their priority!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! We’re thrilled to hear that every service visit at DeVoe Cadillac has been excellent. Sorry to hear about your tire, but glad our team took good care of you. Customer satisfaction is always our top priority—thank you for trusting us!
The Devoe Cadillac sales experience and team made our
The Devoe Cadillac sales experience and team made our purchase seamless and pleasant. Jim Lombardo, Ken Burkart and Rich Devoe were a great team and worked to ensure our visit and purchase were top shelf. Jim was knowledgeable, personable and fun. We’ll be back to see Jim and the Devoe family, for our next Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Brian, thank you for the wonderful feedback! We’re thrilled to hear Jim, Ken, and Rich made your DeVoe Cadillac experience seamless and enjoyable. We look forward to welcoming you back for your next Cadillac!
Service was very good and my questions answered.
Service was very good and my questions answered. Financing was very fast and options provided.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback! We’re glad to hear you received great service and that financing was quick and offered good options. We appreciate you choosing DeVoe Cadillac!
Doug was fantastic.
Doug was fantastic. Made the process seamless. We will be going back for our next vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi! Thanks for sharing your great experience with Doug. We’re glad he made the process seamless for you. We look forward to helping you with your next vehicle!
Thank you for the kind words! We're glad to hear Doug made the process seamless for you. We look forward to welcoming you back to DeVoe Cadillac for your next vehicle.
We usually deal with John who us very helpful and
We usually deal with John who us very helpful and efficient He keeps us informed as to the progress of the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued loyalty and for recognizing John’s helpful and efficient service. We’re glad he keeps you well informed throughout the process. We appreciate you choosing DeVoe Cadillac!
Excellent customer service and support for my issue.
Excellent customer service and support for my issue. Everything handle efficiently and quickly. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, and thank you for the great review! We're glad to hear you received excellent customer service and that your issue was handled quickly and efficiently. We truly appreciate your recommendation and your trust in DeVoe Cadillac!
My appointment was at 8am.
My appointment was at 8am. Got there at 7:45 prompt response. They did everything that I wanted, plus additional service that was recommended. 5 stars to my service director, That’s the reason I purchased two vehicles from them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your experience! We’re happy to hear you received prompt and thorough service, and that your service director made such a positive impact. We truly appreciate your loyalty and for choosing DeVoe Cadillac for both of your vehicle purchases!