Reviews
John David Jones was aan excellent sales person.
John David Jones was aan excellent sales person. The finance manger I worked was not so nice. Not rude but pure salesman trying to sell overpriced extended warranties. After receiving truck, a couple minor issues. Found the loose spring loaded device in engine compartment. Looked like a big mouse trap. Also, the windshield wiper sprayer doesn't work Otherwise, pretty good vehicle for a great price
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us at Phil Wright Autoplex. We're pleased to hear that you had a positive interaction with our sales team. However, we understand your concerns regarding the financing and the issues with your truck. We appreciate your feedback and want to ensure your complete satisfaction. Please feel free to reach out to us directly so we can address those minor issues with your vehicle. Thank you for choosing Phil Wright Autoplex! Sincerely, The Phil Wright Autoplex Team
First time I took my car diagnosed it as a vacuum leak so
First time I took my car diagnosed it as a vacuum leak so had to take it back a second time and it was diagnosed as a catalytic converter, down stream o2 sensor and right side cv axel and now it's back for a 3rd time I believe because the cv axel failed on me Sunday afternoon March 9th of 2025. Called me back and said it was the transmission line that goes to the radiator, the clip was missing. So having to pay for a new clip and transmission fluid. I don't believe that is right because they were the ones that worked on it last.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. We appreciate your feedback regarding the issues you've faced with your vehicle at Phil Wright Autoplex. We strive to provide accurate diagnostics and reliable service, and it seems we haven't met your expectations in this instance. We encourage you to reach out to us directly so we can address your concerns and work towards a solution for your vehicle. Thank you for your patience, and we hope to assist you soon. Sincerely, The Phil Wright Autoplex Team
Everyone who helped me with my purchase was super
Everyone who helped me with my purchase was super straightforward and helpful going above and beyond what was necessary. A great place to find a vehicle suited to ones needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We’re thrilled to hear that you found our team at Phil Wright Autoplex to be straightforward and helpful during your vehicle purchase. It's our goal to go above and beyond for our customers, and we appreciate your recognition of our efforts. We hope to see you again in the future! Sincerely, The Phil Wright Autoplex Team
Highly recommended - one of our best dealerships
Highly recommended - one of our best dealerships experiences so far. This will be our first stop for our future purchases. Really enjoyed dealing with our salesman James Jeffers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're thrilled to hear that you had one of your best dealership experiences with us at Phil Wright Autoplex. It's great to know that James Jeffers made a positive impact during your visit. We look forward to being your first stop for future purchases! Safe travels, and see you again soon! Sincerely, The Phil Wright Autoplex Team
Very good customer service!
Very good customer service!! They have a Very Knowledgeable and Caring staff!! I would recommend them to everybody!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We truly appreciate your recognition of our knowledgeable and caring staff at Phil Wright Autoplex. Your recommendation means a lot to us and we look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team
Erick Garica did a great job.
Erick Garica did a great job. 5 star all the way. If your looking for a car or truck you should give these guy a look.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with Erick and our team at Phil Wright Autoplex. Your recommendation means a lot to us. If you’re ever in need of another vehicle, we’d love to see you again. Safe travels! Sincerely, The Phil Wright Autoplex Team
I will not be back, they sell you a vehicle with
I will not be back, they sell you a vehicle with pre-owned warranty and not even 20k miles after I purchased it my transmission goes out. Then they expect me to pay $1000 out of my own pocket to fix my ride when my deductible is only $200 for warranty covered claims. This place is completely unprofessional and does not care about anything besides trying to make cash off of you
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Max. We understand your concerns regarding the transmission issue and the unexpected costs you’ve faced. At Phil Wright Autoplex, we strive to provide quality vehicles and services to our customers. We encourage you to reach out to us directly so we may discuss your situation further and provide some clarity on your warranty. Your satisfaction is important to us. Sincerely, The Phil Wright Autoplex Team
Blake was very kind and professional.
Blake was very kind and professional. He answered all my questions thoroughly. The finance process was quick and streamlined.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Blake provided you with kind and professional service and that your finance process was quick and streamlined. At Phil Wright Autoplex, we strive to make the experience as smooth as possible for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team
I know I pay a little more to have my car regularly
I know I pay a little more to have my car regularly serviced at the dealership. But, for me, the and peace of mind I get from Phil Wright’s service department is worth it. I’m always confident they give me the best service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We appreciate your trust in Phil Wright Autoplex and are thrilled to hear that our service department provides you with peace of mind. We're dedicated to delivering the best service to our customers. We look forward to seeing you again for your next service appointment! Sincerely, The Phil Wright Autoplex Team
Straightforward, honest, fair car trading.
Straightforward, honest, fair car trading. 2 hours from time I arrived to driving off the lot in my new Sierra, which is amazing. Everyone was professional and didn't blow hot air. Painless experience that is quite the exception....that's the best word for them....EXCEPTIONAL!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had a straightforward and exceptional experience at Phil Wright Autoplex, especially with your new Sierra. Our team always strives to provide professional and efficient service, so it's great to know we hit the mark for you. We appreciate your recommendation and look forward to serving you again in the future! Enjoy your new truck! Sincerely, The Phil Wright Autoplex Team